Solved

Remote Web Workplace won't connect directly on the SBS server but works elsewhere

Posted on 2010-11-13
5
542 Views
Last Modified: 2012-05-10
I just set up a new SBS 2008 box which can't connect to its own RWW site. There is a GoDaddy certificate and it is accessible from other internal computers and from the Internet. It also will not attach to other RWW sites I tried but otherwise seems normal. It resolves the external address, there is a zone in DNS for remote.<domain>.com and of course, going to the IP address in IE gets the IIS 7 splash page. Any ideas? It's a problem not being able to use OWA while on the server.

I'll try a few other IIS7/RWW sites tomorow.
0
Comment
Question by:Bob_Simons
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 5

Expert Comment

by:Marinertek
ID: 34130914
Hey Bob -

A few things to double check:

1) When you ping remote.<domain>.com from the server are you getting the server ip correctly? That will let you know if internal DNS is resolving properly.

2) Is the user you are logging into the server as have access to RWW and all features? Check the properties of the user and user-role assigned in the SBS console.

3) Did you successfully complete the Connect-to-the-Internet-Wizard as part of your setup?

4) if you are getting a blank 401 page - check out this KB http://support.microsoft.com/kb/971272
0
 

Author Comment

by:Bob_Simons
ID: 34131220
it pings, there are two DNS lookup zones, the user in question is the AD admin, and other users with remote access rights in the user properties page, who can also use it from other domain computers, can't log in on the server.

THe machine was originally set up at another location with a different ip address range and I did the connect to the internet, the set up your internet address wizard and the fix my network wizard in the process of changing the addressing and installing the go daddy cert. The fix my network wizard barked at me for including DNS forwarders (from the ISP) so I removed them but otherwise there were no complaints. The machine is fully updated but I have not run the two BPAs yet.
0
 
LVL 27

Expert Comment

by:Steve
ID: 34131867
what error/message is shown when you connect to https://localhost/owa from the server?
0
 

Accepted Solution

by:
Bob_Simons earned 0 total points
ID: 34133630
Turned out to be a browser security setting that prevented it from doing much of anything: I set the security to "default" for all security zones. The give-away was that it would not connect to any RWW site. There was no error message other than the IE 8 check box to resolve the connectivity issue, with no error code available, or other info. It wouldn't connect to localhost or to the IP address, BTW.
0
 

Author Closing Comment

by:Bob_Simons
ID: 34171325
"Reset all zones to default level" under Internet Options->Security resolved all issues.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question