code 10 error
dear All,
couple of days back i installed a new IBM Lenovo A58 pc. it came with windows 7 professional 32 bit OS.
In the device manager its showing yellow esclamation mark in front of Communications port(com1) & also
ECP Printer port (LPT1).when i went to the properties its showing the device cannot start(code 10 error). i tried to update ,its showing the best driver for the device is already installed. i even re-installed the chipset. but still it shows the same problem.
And even when i am trying to install usb hp scanjet 5590 its shows the same error. the device cannot start code 10 error.
i unistalled & again re-installed the error still there.
i am unable to install the above mentioned scanner also.
please help me out in solving the above mentioned issues.
regards,
jj
Did u have the errors before connecting the printer or after connecting the printer?
ASKER
before connecting the scanner the errors was there
reboot into safe mode (Hit F8 during boot) Go to device manager and uninstall the devices with a yellow exclamation mark. Restart and let the drivers install automatically.
Let me know
Let me know
ASKER
i went to the safe mode but there was no yellow exclamation mark. still i unistalled Communication port & also the ECP printer port & rebooted . the same issue is still there
Could be a hardware issue or an issue with the bios. Do you know how to reset the bios to defaults?
(You will need to press F10 or F9 or F2 or Del depending on the mobo)
Then reset the bios to default values and restart.
(You will need to press F10 or F9 or F2 or Del depending on the mobo)
Then reset the bios to default values and restart.
ASKER
reseted the BIOS . same problem.
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ASKER
pc replaced