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cannot print in ts session to windows 2008 ts server

Posted on 2010-11-14
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Last Modified: 2013-11-21
i connect to a windows 2008 terminal server. everything works ok but printing.
in the session of rdp i see the local printer with it's right name and "redirected", and when i try to send test page it shows that it printed with no errors - but nothing really happens.
same thing happens for windows xp client, and windows 7 client.
the printer is samsung scx-=4521f.
same thing when i log on from windows 7 as administrator.
thanks for help!
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Question by:gilsolutions
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Expert Comment

by:moon_blue69
ID: 34130893
can you add additional drivers for server 2008 in your local printer. see if it helps
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Author Comment

by:gilsolutions
ID: 34131276
it happens with win 7 too, which has same drivers as 2008, and the drivers of 2008 are installed on the server.
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Author Comment

by:gilsolutions
ID: 34132296
i found this erroe in the system event log:
Log Name:      System
Source:        Microsoft-Windows-PrintSpooler
Date:          14/11/2010 23:13:31
Event ID:      6161
Task Category: None
Level:         Error
Keywords:      Classic
User:          NEEMANOFFICE\administrator
Computer:      NeemanServer.neemanoffice.neeman-mp.co.il
Description:
The document Test Page, owned by administrator, failed to print on printer HP Officejet J6400 series (redirected 3). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 175611. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\NEEMANSERVER. Win32 error code returned by the print processor: 5. Access is denied.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-PrintSpooler" Guid="{e4c60dfa-ecc5-4889-b406-e9ddd38463c8}" EventSourceName="Print" />
    <EventID Qualifiers="49152">6161</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-11-14T21:13:31.000Z" />
    <EventRecordID>84127</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>NeemanServer.neemanoffice.neeman-mp.co.il</Computer>
    <Security UserID="S-1-5-21-3912732594-4010363699-3722100260-500" />
  </System>
  <EventData>
    <Data Name="param1">Test Page</Data>
    <Data Name="param2">administrator</Data>
    <Data Name="param3">HP Officejet J6400 series (redirected 3)</Data>
    <Data Name="param4">RAW</Data>
    <Data Name="param5">175611</Data>
    <Data Name="param6">0</Data>
    <Data Name="param7">1</Data>
    <Data Name="param8">0</Data>
    <Data Name="param9">\\NEEMANSERVER</Data>
    <Data Name="param10">5</Data>
    <Data Name="param11">Access is denied.
</Data>
  </EventData>
</Event>
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Accepted Solution

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gilsolutions earned 0 total points
ID: 34132329
found it!
i had to set permissions fore remote desktop users on c:\windows\system32\spool directory.
thanks
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Author Closing Comment

by:gilsolutions
ID: 34171271
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