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Outlook 2010 doesn't remember passord

I connect to an exchange server using a vpn. Each time I startup Outlook I am asked for the Exchange username/password. Even though I check the 'Remember Passord' box the password is not kept the next time I start up.

I am already connected to my company vpn when I start Outlook.

Any fixes for this?

toroblanco2002

Once you are connected to VPN how do you access outlook? Do you use the local application on your computer or you user OWA? (Outlook Web Access) If it's OWA the setting on the browser may be set to clear temp files, cookies etc and that could be the reason why it won't remember your credentials. If the you are using outlook locally on the system once connected to vpn it should not be asking you for credentials on less your password has expire or something like that. If it's OWA I will check the settings on the browser.

snailcat

ASKER

I am on Outlook 2010 locally.

Kris Montgomery

Do you have RPC over http turned on in Outlook?

If so, you will not need it if you are connected through the VPN because you will already be connected to the network. RPC over HTTP will try and go back out on the internet to get your exchange server. However, this is only true if you are on a Domain computer.

Thanks.

mug

ASKER CERTIFIED SOLUTION

toroblanco2002

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