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SBS 2008 port forwarding for camera access

Posted on 2010-11-14
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Last Modified: 2012-05-10
I have just upgraded my network from SBS 2003 to SBS 2008. In the SBS 2003 network we had set up a Lorex LH408501 DVR System as a device on the network. The DVR was accessible from both the Internal Network and from the Internet. However since I upgraded to SBS 2008 I have been unable to get the Internet Access working. I keep getting an Access Denied message. I believe that this has to do with the Advanced Firewall settings on SBS 2008 (Server 2008). However I have tried opeing the requried ports but nothing seems to make a differnce.
The DVR has a static IP Address on the network and the Firewall/router is setup to point port 7000 traffic to the DVR.
I have enabled both inbound and outbound rules on the SBS 2008 server to opern port 7000.

Any ideas or suggestions that can be provided would be appreciated.

thanks

George
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Question by:GeorgeAdrian
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Rob Williams earned 500 total points
ID: 34133425
SBS 2008 supports only a single NIC configuration so your camera, when accessed from the internet, would be a router to camera connection and has nothing to do with the SBS firewall. The only thing on the SBS that would affect the camera is viewing the camera from the SBS and you say LAN access works.

The SBS will try to reconfigure the router is UPnP is enabled on it, but other than that you should only need to forward the appropriate port.

SBS 2003 on the other may have been configured with 2 NIC's and required the firewall be configured.

Can you verify the port is open on the router by telneting from off site?
To do so from off site open and command window and enter
telnet  <external IP>  <port #>  
such as
telnet    7000
If the port is open you will get  a blank screen with a flashing cursor, if not it will time out or produce an error.
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by:GeorgeAdrian
ID: 34133499
Ok. I checked using Telnet, from within the network I am able to get the response you describe, however from outside the network I am getting a Connect Failed message. The router has exactly the same setup as before switching to SBS 2008 so I don't understand why this started to be a problem at the same time as the migration.

Not sure what to do next as my router is set up correct.

However you did answer the question that I asked and it now appears to be a routing issue and not SBS. So I will award you the points
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Expert Comment

by:Rob Williams
ID: 34133518
Glad to continue to help if I can do so.
Does your router have the ability to ping a device from its management console? Many do under diagnostics. This would confirm a router to camera connection.
Though I generally don't recommend it log term, can you enable remote management of the router from the internet? This would allow you to test the address you are using to connect to the camera to verify the router is responding to that address.
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