Solved

Outlook XP 2003 won't show signature image

Posted on 2010-11-14
3
669 Views
Last Modified: 2012-08-14
A user works on Outlook XP 2003 edition. When they scan documents they can scan directly to mail (an email message). Whenever the user scans a document to mail their signature image (i.e. company logo) does not appear. It shows a red x and that comment about "the linked image cannot be displayed..."

I changed their settings in the Outlook XP 2003 trust center to make sure that pictures are automatically downloaded in HTML email messages, but this has not fixed the problem.

Is there some sort of patch that fixes this problem or is it a setting I can change?

I have attached an image of the signature to highlight the problem. Image problem
0
Comment
Question by:tanharrison
3 Comments
 
LVL 34

Accepted Solution

by:
Shreedhar Ette earned 250 total points
Comment Utility
Hi,

Reconfigure the signature by refering to below article:
http://email.about.com/od/outlooktips/qt/Insert_a_Graphic_Animation_in_Your_Outlook_Email_Signature.htm

Hope this helps,
Shree
0
 
LVL 4

Assisted Solution

by:aZLAn2000
aZLAn2000 earned 250 total points
Comment Utility

You could also try setting "Send picture from the Internet" in Outlook 2003. This should force Outlook to always embed the image instead of linking it and ultimately fix the issue you are having.

You set this in:

Tools->Options->Mail Format->Internet Format.

Set the following option: "When an HTML message contains pictures located on the Internet, send a copy of the pictures instead of the reference to their location".

I would say though that it might be as simple as a few html errors in your signature that causes this behavior and by re-creating the signature from scratch you might get rid of the error.

Good luck.
0
 

Author Closing Comment

by:tanharrison
Comment Utility
Unfortunately, recreating the signature and changing the internet format hasn't resolved the issue.

Thanks for the tips.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now