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Word 2007 makes dokuments write protected when saving

Posted on 2010-11-15
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Last Modified: 2012-05-10
Hello.

We have a strange problem in our company:
Some users have the problem that a Word 2007 document (.docx) is made write protected during editing or saving it.
In some cases it is possible to save the file many times but sometimes the file gets write protected and it can only be saved with another name.
This is done automatically by word and it can not be reliably reproduced. It happens to documents which are stored locally on the system,
e.g. in the library 'documents'. I`m not sure whether this happens to documents which are stored on network folders too.

It only happens on systems running Windows 7 (Professional) with Office 2007.
The clients are member of a Windows Server 2003 based Domain.

Does anybody know this issue and has a solution or a hint?

I`m looking forward to gettings answers.
Thanks a lot.

Bye
insideAC
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Question by:Systemadministration
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5 Comments
 
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Expert Comment

by:soulreaver1
ID: 34135130
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Author Comment

by:Systemadministration
ID: 34135167
I don`t think this is the solution for the problem because the protection is made automatically by Word and I don`t want to to edit the protection settings of a document manually.

As I said, it also happens when a user creates a new document e.g. on desktop and tries to save the document. Sometimes at that moment Word is in Write-Protected mode and the user didn´t change any setting before. In this scenario the user should have all rights to the document.

If I don`t understand your hint shown on http://office.microsoft.com/en-us/word-help/restrict-changes-to-files-with-read-only-HA010152719.aspx , please be more precise.

Thanks a lot
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LVL 2

Expert Comment

by:soulreaver1
ID: 34135233
Try this:

1. Click the Office button
2. Click the "Word Options" button
3. Select "Advanced" from the left navigation bar
4. Scroll down to the "Save" section
5. Un-check "Allow background saves"
6. Click the "OK" button
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Accepted Solution

by:
sabk earned 250 total points
ID: 34135241
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Author Comment

by:Systemadministration
ID: 34135448
Hi.

Thanks for your comments. I`m going to try the solutions but it will take some time until I can say what fixed the problem.
When I have the solution I will tell you.
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