bob_the_builder
asked on
Outlook Rule - "With specific words in Senders address" not working
Hi All,
I am creating a rule that will move e-mails from specific senders to a folder.
I have used the "With specific words in Senders address" and have added "system" ("system" is a part of their Domain name) as the word it should check for in the senders e-mail address and have pointed it to the folder that these mails should be sent to:
However, it doesnt seem to be working.
I am using Outlook 2003
I can get rules to work if I use for example "with specific words in message header" etc etc, but it doesnt seem to work when using "specific words in senders address"
Many thanks,
Bob...
I am creating a rule that will move e-mails from specific senders to a folder.
I have used the "With specific words in Senders address" and have added "system" ("system" is a part of their Domain name) as the word it should check for in the senders e-mail address and have pointed it to the folder that these mails should be sent to:
However, it doesnt seem to be working.
I am using Outlook 2003
I can get rules to work if I use for example "with specific words in message header" etc etc, but it doesnt seem to work when using "specific words in senders address"
Many thanks,
Bob...
ASKER
Part of the senders address
Cheers,
Bob
Cheers,
Bob
Sorry I wasn't clear, is the sender internal i.e. off an exchange server and can you provide an example of the actual email address without any sensitive data i.e. replace names with meaningless characters
Chris
Chris
would it have to be regexed?
*system or system* or *system*
I think punctuation or spaces separate words for these rules.
*system or system* or *system*
I think punctuation or spaces separate words for these rules.
ASKER
@ chris bottomley: They are users from an external company, for example billy.bob@techsystems.com,
@barrulus:
I tried adding the * but it still didnt work....
Cheers,
Bob
@barrulus:
I tried adding the * but it still didnt work....
Cheers,
Bob
are you using the whole "techsystems.com" in the senders address word check?
Try selecting from people
Enter techsystems.com
in the check names box simply cancel and see if that helps.
Chris
Enter techsystems.com
in the check names box simply cancel and see if that helps.
Chris
ASKER
@ barrulus:
I am just using the word "systems" but I have tried it with "techsystems.com" as well, and still doenst work...
@ chris bottomley:
If i do "from people" I have to select the people from contact list, but I dont want to select specific people as it could be different people sending me mails each time from that one company.
On paper, doing what I'm doing should work - oh well, any other ideas? :-)
Cheers,
Bob...
I am just using the word "systems" but I have tried it with "techsystems.com" as well, and still doenst work...
@ chris bottomley:
If i do "from people" I have to select the people from contact list, but I dont want to select specific people as it could be different people sending me mails each time from that one company.
On paper, doing what I'm doing should work - oh well, any other ideas? :-)
Cheers,
Bob...
SOLUTION
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ASKER
I know, it just doesnt seem to make sense.... very VERY strange... and proper annoying... perhaps I should get upgraded to 2007 :-)
Seems a bit excessive for this problem, but the added functionality may come in handy anyways... :)
Have you run any diagnostics on your Office installation?
Do you have any warn or error in your application logs?
Have you run any diagnostics on your Office installation?
Do you have any warn or error in your application logs?
ASKER CERTIFIED SOLUTION
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NO, if when entering people you ignore the list at the top and simply type the entry straight into the from field and OK and when the check names box is displayed selerct cancel.
This gives you a rule affecting the domain rather than individuals.
Chris
This gives you a rule affecting the domain rather than individuals.
Chris
Sorry
I really need to default to member comments - this is a right pain!
Chris
I really need to default to member comments - this is a right pain!
Chris
ASKER
Sorry Chris, I misunderstood.... however, I tried it and still no joy Chris.... :-(
can you post the message headers for us? replace sensitive data.
Perhaps the messages you are getting are showing an envelope from with a different reply to and whatnot...?
Perhaps the messages you are getting are showing an envelope from with a different reply to and whatnot...?
You entered the domain ... i.e everything after @ ... techsystems.com?
Chris
Chris
Chris