Solved

How to access a Shared Mailbox offline?

Posted on 2010-11-15
6
813 Views
Last Modified: 2012-05-10
All,

We have a group of individuals that have access to a particular shared mailbox...lets call this mailbox 'EURO Tech'
Well these individuals would all like to have the capability to access this Shared Mailbox offline.
Is this possible?
What would these individual be required to do perhaps daily?

Thanks
0
Comment
Question by:Admin_Stooge
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 6

Accepted Solution

by:
ob1_ earned 500 total points
ID: 34136300
Grant Full Mailbox Access for each user in Active Directory

In Outlook for each user, Click Tools > Options > Mail Setup > Email Accounts > MS Exchange > Change

Make sure Use Cached Exchange Mode is Checked

Click More Settings > Advanced > Add

Type mailbox name you want to add

Check Used Cached Exchange Mode on this tab

Click OK > Next Finish
0
 
LVL 1

Expert Comment

by:firbanks
ID: 34144485
Is this their main mailbox that is shared or is it an additional mailbox that is shared? Ie do they have their private mailbox + a shared one or do they all just have the same email address/mailbox as their primary account?
0
 

Author Comment

by:Admin_Stooge
ID: 34144792
Their private mailbox plus a separate shared mailbox

For example,  Bob Smith has a personal mailbox with the email address of bob.smith@test.com
Bob and his team all have 'admin' access to the Shared Mailbox called 'Euro Tech' and they would all like the ability to access this shared mailbox offline.  
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 1

Expert Comment

by:firbanks
ID: 34144894
Hi,

just an idea but you could set up the additional mailbox using IMAP instead so that this would be available in offline mode and would sync when online?

This would need the mailbox to have the mailbox user's username/password entered upon setup. It's not ideal but would get around offline access.
0
 
LVL 6

Expert Comment

by:ob1_
ID: 34145210
Why would you setup IMAP over Cached Exchange Mode? You would have to configure the server for IMAP to do this and the user will have to give up Calendar and address book options.
0
 
LVL 1

Expert Comment

by:firbanks
ID: 34146227
It is a method of syncing your email. It's available offline but not as cached exchange mode. An alternative method should there be any snags accessing the joint mailbox offline. Yes it would only sync email only.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question