troubleshooting Question

Outlook 2007 Inbox Emails are Getting Deleted Automatic

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stormtech asked on
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I have 1 users that her outlook inbox emails are getting deleted automatic. The messages are not move into the deleted items bin. I've checked this when watching the emails getting deleted. The only way that I would recover is to go to Tools/Recover Deleted Items to restore the deleted emails. I have done the following:

1. Clear all rules (outlook.exe /cleanrules)
2. Clear all profiles (outlook.exe /cleanprofiles)
3. Turned off auto archives
4. Created a new maillbox profile on her laptop.
5. Turned off AV software on her laptop.

User is using iPhone G4 to access email for over 3 months now with no problem unit now. Any help here would be really appreciated.  Thanks.

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