Solved

Exchange server 2007.

Posted on 2010-11-15
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Last Modified: 2012-05-10
Hi,
     When logged into OWA and try to open a new email, reply to one, a new window opens but does not allow to type anything in the body of the email.
 Please see attached screen shot.

untitled.JPG
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Comment
Question by:ProVal
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9 Comments
 

Author Comment

by:ProVal
ID: 34137214
Sorry ! its is a exchange server 2003 Org.
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Author Comment

by:ProVal
ID: 34137260
Are you seeing into Screen shot,In message body a red cross symbol is coming only !
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LVL 4

Expert Comment

by:TechHammer
ID: 34137663
Have your Exchange admin check the IIS settings, etc.  It appears to be stemming from there.
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LVL 9

Expert Comment

by:conradie
ID: 34151932
Is this happening for all client PCs or just some? If only some, install the SMIME client from the options page in OWA. That should fix it. If all, then you need to look at IIS. Let us know.
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Accepted Solution

by:
ProVal earned 0 total points
ID: 34153133
I have got the solution.........this happens generally when users trying top open OWA link on Vista/Windows 7 OS based machine.Since vista OS comes with IE8 and Dynamic HTML active x control no longer and this control requires to edit web based for text.To get fixed this issue,open the owa link on vista machine then select option from left side and then  update S/MIME from email security section...then enjoy by opening owa link windows Vista machine without problem.

mknishadse@gmail.com
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Author Comment

by:ProVal
ID: 34153149
Active x that requires to open owa pages to edit mode,no longer exist with vista IE8.You can be ensured by opening the owa at the same time on MOzila browser and you will not receive any problem
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LVL 9

Expert Comment

by:conradie
ID: 34155995
Proval, didn't I suggest updating the smime right before you explained that as your solution?:)
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Author Comment

by:ProVal
ID: 34156105
actually the problem had been fixed before coming back to expert exchange so just login on expert exchange to close this open question without reading anything.But you are right.
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Author Closing Comment

by:ProVal
ID: 34182597
Active x that requires to open owa pages to edit mode,no longer exist with vista IE8.You can be ensured by opening the owa at the same time on MOzila browser and you will not receive any problem
0

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