This is a strange one. I have a brand new delll laptop that cannot surf the internet. I checked the IP settings and the pc is set to receive an ip address from the router/isp. I can connect to the wireless or wired network just fine. When I try to surf in IE I get the page cannot be displayed. I installed Firefox and I get the same thing. I can ping 126.96.36.199 and I can ping internet hostnames all day. I just cannot open a browser and get out to the internet. The windows update does download updates without a hitch and the pc is up to date on security patches. Antivirus app also download updates just fine.