Cisco VPN Client randomly disconnecting from remote peer.
Posted on 2010-11-15
I have a client that uses the Cisco VPN Client to connect from his home PC (WinXPPro) to his office network. The client is terminating to a Cisco 851W router. We're using IPSEC. The home PC is connecting through a Linksys/Cisco WRV200 router. IPSEC passthrough is enabled.
Both the home internet connection and the office internet connection seem otherwise stable, so we don't really suspect that either side is knocking the connection down due to bouncing.
From the home PC, I'm able to successfully connect the VPN client to the main office, and browse network shares, connect to Exchange, etc. The client remains connected for anywhere from 5 minutes to 25 minutes, at which point the connection becomes unresponsive and an error pops up: "Secure VPN Connection terminated locally by the Client. Reason 412: The remote peer is no longer responding."
I can't be entirely sure, but it seems as though the connection drops whenever I put a strain on it (downloading a large file from the office file server, opening a large folder in Outlook, etc).
Also, I'm noticing in the Connection Statistics alot of packets being bypassed. I'm not sure if this is normal or not. We don't seem to be dropping any packets, and there are alot being encrypted/decrypted.
And finally, something that I feel might have something to do with it. A few days ago, we were forced to factory default the Linksys router at the home, due to a lost password. The config was pretty simple to replicate (including IPSEC passthrough), but it just seems a bit coincidental that this problem cropped up immediately after resetting the router.
Any help would be appreciated. Thanks!