IE 8 Crashing on windows 7 64 Bit

I am having one issue incredibly frustrating issue.  My internet explore is crashing/randomly closing.  There is no time line for how long it takes to crash, if I recover my lost tabs or go to my home page.  it will still crash.  I have tried 32 bit, and 64 bit IE. I have run it disabling add ons, and also gone to tools, internet options, advanced and reset that.  Can not find anything to keep this thing working.

This error message is appearing in the event log.
Failed to end a Windows Installer transaction C:\Windows\SysWOW64\CCM\Cache\130004E1.2.System\install_flash_player_10_plugin.msi. Error 1622 occurred while ending the transaction.

renaming the flash folder in C:\Windows\SysWOW64\Macromed does nothing (there is none in the system 32 folder)  

Uninstalling adobe doesnt stop it.  reinstalling adobe doesnt stop it either.
vickerryAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
I had that (or very similar) issue on my Vista 64-bit machine before moving to Windows 7 64-bit. I successfully traced it to Skype, uninstalled Skype, and then installed just the basic version of Skype. That solved it for me.

Also look in the Reliability Monitor (Action Center) and see what IE errors are occuring there.

... Thinkpads_User
0
Lance_PCommented:
Start - All Programs - Accessories - System Tools - Internet Explorer (No Add ons)

If it works here then most likely being caused by some plugin or activex control.

As TU mentioned perhaps you could look into the Skype issue or some other app which might have got installed which may be causing the issue.
0
vickerryAuthor Commented:
I wish that i had made a software change. but nothing has been installed except IE 9, I uninstalled that and the system still functioned properly for a few months.  I dont have Skype, i have read that some people have stopped audio drivers, to resolve it.  I havent made any hardware changes either.  

No Add ons has the same issue.  Running IE in 32 or 64 bit has the same results.  
0
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

JohnBusiness Consultant (Owner)Commented:
What says the Reliability Monitor I mentioned?

Also, in IE, in Internet Options -> Advanced, do an IE Reset (Caution, deletes favourites, cookies, passwords and the like, so just be prepared for that).  ... Thinkpads_User
0
vernonyCommented:
yes, please run IE with NO Add-On mode, if that fixes the problem, the problem is narrowed down. you can open IE, click Tools->Manage Add-ons, try to disable all the listed add-ons one by one to solidly locate the questionable one.
If the problem even occurs with NO Add-on mode, please reset IE as suggested above.

Other thoughts might be related to other applications on your Windows 7 machine. you can perform a clean boot to verify it, check these articles:

http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/331796 
0
vickerryAuthor Commented:
Every add on is disabled.  a complete reset of IE has been done.
Reliability monitor only shows that IE hung yesterday.
ScreenShot-11-16-10-001.jpg
0
vickerryAuthor Commented:
recreating the User profile does not solve this issue.
0
JohnBusiness Consultant (Owner)Commented:
So:
1. No add-ons.
2. No useful errors in Reliability monitor.
3. IE Reset does not help.
4. New profile does not help.
5. Skype not installed.

Accordingly, after all that, and failing any other suggestions, you may have to look at re-installing Windows 7 on your machine. IE8 has worked flawlessly for me on Vista Business 64-bit and Windows Pro 64-bit and only Skype full install has ever been a problem.

... Thinkpads_User
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vickerryAuthor Commented:
That is the direction I am leaning towards at this point.  unfortunately several google searches have yielded little information on this as well.
0
Lance_PCommented:
http://www.softwarepatch.com/internet/flash.html

Download this file.. Close all IE windows. Run the file as Administrator and let us know.
This is the complete installer.
0
JohnBusiness Consultant (Owner)Commented:
I suggested re-install the OS and vickerry agreed. Suggest split Lance_P and Thinkpads_User

... Thinkpads_User
0
LeeTutorretiredCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.