Avatar of NRTCF
NRTCF asked on

Shared calendar doesn't work on OWA 2007

SBS 2008, Exchange 2007. A shared calendar in Tom's account called 'marketing' works just fine for the other users to which it is shared (they are using Outlook 2007), but Tom himself cannot edit the calendar when logged into OWA (he's using OWA because he's on a Mac). Or rather, he can add and delete entries to the shared 'marketing' calendar, but these changes are not seen by anybody else, and he cannot see on OWA any of the additions or changes made by anybody else via Outlook 2007.

Please help!
Exchange

Avatar of undefined
Last Comment
NRTCF

8/22/2022 - Mon
James

As the users are all using the same account, you have to look at what the clients are doing, how they work with it.
OWA doesn't allow you to modify a shared calendar. So if you attempt to access http://server/exchange/another.user.alias/calendar and when prompted enter your own credentials, then you will be unable to modify the calendar. That is what I thought the problem was, until I re-read and noticed you said they all use the same credentials.

Do these users have permissions on this shared account as well? If so, they may not be logging in as you suspect. Get the user to show you what they do on another machine may well show the issue.

ASKER
NRTCF

JBond2010,

Thanks for your reply! Let me clarify. The calendar is shared with multiple users. These users are all logged into Outlook 2007 using their own user account, but they each have access to the shared calendar. When one of them edits the shared calendar, the changes are seen by everybody except the one user, Tom, who views the shared 'marketing' calendar from his own account via OWA instead from his own account via Outlook 2007. Am I misunderstanding how shared calendaring works, perhaps?
James

Tom should then definitely be able to see the changes in OWA. Have you tried restarting the services for IIS? You can do this from the command prompt, go to start > run > type cmd and press ok > in the DOS screen type iisreset and the press enter. If this does not resolve the issue check the permission for the shared folder and make sure that Tom has the correct permissions. Try removing his account and then re-add his account.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
e_aravind

What is the result after the user TOM logs-off his OWA
wait for a while and then access the OWA Again?

or

Simply multiple refresh on the Calendar pane?
ASKER
NRTCF

JBond2010:

Okay, I removed and re-added his account and that doesn't work.

e_aravind:

Logging off and logging back on doesn't work. Nor does a page refresh.



Any other ideas?

ASKER CERTIFIED SOLUTION
NRTCF

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
NRTCF

How do I close this question? I don't see a button for that...
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
NRTCF

No solution found.