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Shared calendar doesn't work on OWA 2007

Posted on 2010-11-15
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Last Modified: 2012-05-10
SBS 2008, Exchange 2007. A shared calendar in Tom's account called 'marketing' works just fine for the other users to which it is shared (they are using Outlook 2007), but Tom himself cannot edit the calendar when logged into OWA (he's using OWA because he's on a Mac). Or rather, he can add and delete entries to the shared 'marketing' calendar, but these changes are not seen by anybody else, and he cannot see on OWA any of the additions or changes made by anybody else via Outlook 2007.

Please help!
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Question by:NRTCF
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8 Comments
 
LVL 15

Expert Comment

by:JBond2010
ID: 34138913
As the users are all using the same account, you have to look at what the clients are doing, how they work with it.
OWA doesn't allow you to modify a shared calendar. So if you attempt to access http://server/exchange/another.user.alias/calendar and when prompted enter your own credentials, then you will be unable to modify the calendar. That is what I thought the problem was, until I re-read and noticed you said they all use the same credentials.

Do these users have permissions on this shared account as well? If so, they may not be logging in as you suspect. Get the user to show you what they do on another machine may well show the issue.

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Author Comment

by:NRTCF
ID: 34138927
JBond2010,

Thanks for your reply! Let me clarify. The calendar is shared with multiple users. These users are all logged into Outlook 2007 using their own user account, but they each have access to the shared calendar. When one of them edits the shared calendar, the changes are seen by everybody except the one user, Tom, who views the shared 'marketing' calendar from his own account via OWA instead from his own account via Outlook 2007. Am I misunderstanding how shared calendaring works, perhaps?
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LVL 15

Expert Comment

by:JBond2010
ID: 34138963
Tom should then definitely be able to see the changes in OWA. Have you tried restarting the services for IIS? You can do this from the command prompt, go to start > run > type cmd and press ok > in the DOS screen type iisreset and the press enter. If this does not resolve the issue check the permission for the shared folder and make sure that Tom has the correct permissions. Try removing his account and then re-add his account.
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LVL 26

Expert Comment

by:e_aravind
ID: 34142681
What is the result after the user TOM logs-off his OWA
wait for a while and then access the OWA Again?

or

Simply multiple refresh on the Calendar pane?
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Author Comment

by:NRTCF
ID: 34151711
JBond2010:

Okay, I removed and re-added his account and that doesn't work.

e_aravind:

Logging off and logging back on doesn't work. Nor does a page refresh.



Any other ideas?

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Accepted Solution

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NRTCF earned 0 total points
ID: 34232594
I guess there is no solution.
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Author Comment

by:NRTCF
ID: 34232601
How do I close this question? I don't see a button for that...
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Author Closing Comment

by:NRTCF
ID: 34399223
No solution found.
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