Solved

Freeze on Blackberry bold 9700

Posted on 2010-11-15
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1,085 Views
Last Modified: 2013-12-09
Hello.

We have some Problems with the Blackberry Bold 9700.

We habe installed a blackberry server in our Company.

After that i cofigure a Blackberry bold 9700 to synchronise 2 Contact folders from Outlook.

in the first folder are ~700 private contacts

in the second folder are ~6800 business contacts

the phone needed 1 day to finish this..

now we have the problems that the phone freeze.

but not only in the Contacts. it freezed for a few seconds in the main menu.

there is no extra software installed on the phone.

somebody know this problems and / or know how to fix it ?
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Question by:enable-it
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3 Comments
 
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Expert Comment

by:dlan75
ID: 34140374
Hi,
1. In outlook go to your contacts
 2. Click view->arrangeby->current view->By Category.
3. Right click Full Name in the field bar and select Field Choser.
 4. In the field choser pop-up box click on the first name field and drag and drop this up next to full name.
 5. Once First name is shown as a field, click on it to sort all your contacts by first name.
 6. Any contact which does not have a first name you must type in a first name in this field.
 7. Try to resynch and you should not have anymore problems.

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Accepted Solution

by:
enable-it earned 0 total points
ID: 34152744
I fix the problem.

I make a full reset from the device. and synchronise it again.

it work now without frezze
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Author Closing Comment

by:enable-it
ID: 34182590
Problem is solved..
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