troubleshooting Question

Access denied when remote desktop users try to print to one particular printer

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CecilD211 asked on
Network SecurityNetwork ManagementServer Hardware
10 Comments1 Solution399 ViewsLast Modified:
Let me try and explain all that I have tried.

Have a dell 2130cn setup on 2003 server (Server1)

Admin users can print to it, but if any other users try it says access denied, this when connected to remote desktop server.

Have several other printers loaded on the same server and they all work fine.

I tried removing the printer from that server and loaded it on (server2).  It resulted in the same problem.

Keep in mind this is only happing to RDP users.  Workstation connected to this share works fine.  Server1 and Server2 are Terminal servers

I have removed drivers and re-installed, restarted spoolers.

I have tried from different terminal servers and I still get the same problem.

I have change printers IP (just for giggles) same result.

I even setup the printer on an XP machine and shared it there.  Still have the same problem from terminal server when connected to that share as well.

Tried installing printer with different name.

I am at a stand still here.  Is this policy oriented and where would I look or driver issue.

It worked fine until the servers were restarted on Friday.

I would appreciate any and all your help.

ASKER CERTIFIED SOLUTION
CecilD211

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