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tolinromeFlag for United States of America asked on

Remotely uninstall application

I'm trying to use the psexec.exe command to remotely uninstall SEPM (Symantec Endpoint Protection Manager) client.

I use different variations with different results and none work.

1. >psexec.exe \\computername -u domain\admin -p password msiexec {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}
This one just hangs......

2. >psexec.exe \\192.168.1.50 -u domain\admin -p password {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}
psexec could not start {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D} on 192.468.1.50: The system cannot find the file specified.

Seems like a great tool if I can get it ot uninstall the symantec client.
Anti-Virus AppsWindows Server 2003Active Directory

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Last Comment
Sudeep Sharma

8/22/2022 - Mon
Mark Damen

msiexec needs an additional switch, -x to tell it to work in uninstall mode.
Mark Damen

enclose the whole command in quotes like so

psexec.exe \\computername -u domain\admin -p password "msiexec -x {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}"
ASKER
tolinrome

I wasnt even sure what the msiexec meant, just saw it on a blog, not sure if it's applicable to SEPM client - Im thinking it means too uninstall a MSI extension file (program).
What if the program isnt MSI - what would I use?
Your help has saved me hundreds of hours of internet surfing.
fblack61
Mark Damen

I have used this method to uninstall other Symantec products, so it will likely work.  The string here   {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D} needs to be the correct install string for SEPM.  Have you checked this, or did it come from the same blog?

Other things to note:  Before using this method on Symantec AV Corporate client, I had to roll out 2 registry settings to change and then disable the uninstall password.  Otherwise the psexec command would hang up half way through, with no way of providing the install password.

Awinish

ASKER
tolinrome

I used the quotes just as you mentioned still no go. The string is from the client.
psexec.exe \\IPaddress -u domain\admin -p password "msiexec -x {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}"

The error message I get is: PsExec could not start msiexec -x {3C1AE512-3C37-44FA-BA42-ABB721EC5B1D} on 192.168.1.50: the system cannot find the file specified.

So I figure it's not using an msi file?

Also, do you have or know of a script to uninstall\disable the password since we do have it on clients.

Unbelieveable how Symantec cant just have an uninstall remote utility within SEPM.
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Awinish

ASKER
tolinrome

The problem is that I'm not even getting to the poin twhere it asks for a password. Apparantly PsExec.exe cannot find the file or whatever it's looking for to uninstall the program.
ASKER CERTIFIED SOLUTION
Sudeep Sharma

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