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please take a look at this link:<br />
<a href="https://supportforums.cisco.com/thread/202079" rel="ugc">https://supportforums.cisco.com/thread/202079</a><br />

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looked at your link, not sure how extended ping information will help here? please explain.
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brr, I'm very sorry, it seems I mistakenly posted to a wrong Q.
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I have called gw-accounting on CME to send data to FTP file on my server for the call accounting system to collect and process. Problem is the files being sent all have a 0kb size. I have confirmed security settings and write access with the credentials being used. Any ideas where I can troubleshoot this problem?<br />
I recently had to update the IOS to 124 (22) T5 to get the correctl file paramter for gw-accounting.
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I have called gw-accounting on CME to send data to FTP file on my server for the call accounting system to collect and process. Problem is the files being sent all have a 0kb size. I have confirmed security settings and write access with the credentials being used. Any ideas where I can troubleshoot this problem?
I recently had to update the IOS to 124 (22) T5 to get the correctl file paramter for gw-accounting.

please take a look at this link:
https://supportforums.cisco.com/thread/202079


looked at your link, not sure how extended ping information will help here? please explain.

brr, I&#39;m very sorry, it seems I mistakenly posted to a wrong Q.

CDR data being sent from CME is empty

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

A router is a networking device that forwards data packets between computer networks. Routers perform the "traffic directing" functions on the Internet. The most familiar type of routers are home and small office cable or DSL routers that simply pass data, such as web pages, email, IM, and videos between computers and the Internet. More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone. Though routers are typically dedicated hardware devices, use of software-based routers has grown increasingly common.