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CDR data being sent from CME is empty

I have called gw-accounting on CME to send data to FTP file on my server for the call accounting system to collect and process. Problem is the files being sent all have a 0kb size. I have confirmed security settings and write access with the credentials being used. Any ideas where I can troubleshoot this problem?
I recently had to update the IOS to 124 (22) T5 to get the correctl file paramter for gw-accounting.
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IT_Techno
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IT_Techno
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1 Solution
 
from_expCommented:
please take a look at this link:
https://supportforums.cisco.com/thread/202079
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IT_TechnoAuthor Commented:
looked at your link, not sure how extended ping information will help here? please explain.
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from_expCommented:
brr, I'm very sorry, it seems I mistakenly posted to a wrong Q.
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IT_TechnoAuthor Commented:
I upgraded the IOS to 12.4 (24)T4 which has not fixed this error. Call Data is being sent to FTP
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IT_TechnoAuthor Commented:
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