malwarebytes won't update

Posted on 2010-11-15
Last Modified: 2012-08-13
I have Windows XP and I'm using an Astaro 110/120 firewall that can allow exceptions if you put them in, but otherwise is pretty locked down.

I can't update Malwarebytes. Is there a website I should put in exceptions on the firewall in order for it to update? is already there.
Question by:mrmyth
  • 3
  • 2

Accepted Solution

mrmyth earned 0 total points
ID: 34142895
found the answer.

Here's where I found the answer
LVL 27

Expert Comment

ID: 34142896
You may already have a Malware infection.  Suggest you first use to delete enough Malware processes to allow Malwarebytes to update, then try it ...

Expert Comment

by:Kris Montgomery
ID: 34142913
I ask this only because you are mentioning Malwarebytes... is your PC having any symptoms of malware?

I have dealt with a lot of malware that stops malwarebytes from updating.

What is the error code that you get?  It should give you a link to show more info.  Post that here.

Malwarebytes updates through port 80, so there shouldn't be any problem getting updates through the firewall.


How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails


Author Comment

ID: 34143242
I'm just running some routine scans on some computers that are behind a firewall, just as a maintenance measure. I should have mentioned that I was running the update on several computers and getting the same issue. Sorry about that. That was what I thought as well, was that it was some kind of malware issue, but it was just the firewall blocking the update site.
LVL 27

Expert Comment

ID: 34143613
Okay, thats fine ... thanks for the report.

Author Closing Comment

ID: 34179154
this worked.

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

Suggested Solutions

HOW TO REMOTELY CLEAN MEROND.O WITH ESET SILENTLY PROBLEM       If you have the fortunate luck to contract the Merond.O virus on your network, it can be quite troublesome to remove as it propagates to network shares on your network. In my case, the …
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now