Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

malwarebytes won't update

Posted on 2010-11-15
6
Medium Priority
?
931 Views
Last Modified: 2012-08-13
I have Windows XP and I'm using an Astaro 110/120 firewall that can allow exceptions if you put them in, but otherwise is pretty locked down.

I can't update Malwarebytes. Is there a website I should put in exceptions on the firewall in order for it to update? Malwarebytes.org is already there.
0
Comment
Question by:mrmyth
  • 3
  • 2
6 Comments
 
LVL 1

Accepted Solution

by:
mrmyth earned 0 total points
ID: 34142895
found the answer.

data-cdn.mbamupdates.com

Here's where I found the answer
http://forums.malwarebytes.org/index.php?showtopic=52873
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34142896
You may already have a Malware infection.  Suggest you first use rkill.com to delete enough Malware processes to allow Malwarebytes to update, then try it ...
http://download.bleepingcomputer.com/grinler/rkill.com
0
 
LVL 6

Expert Comment

by:Kris Montgomery
ID: 34142913
I ask this only because you are mentioning Malwarebytes... is your PC having any symptoms of malware?

I have dealt with a lot of malware that stops malwarebytes from updating.

What is the error code that you get?  It should give you a link to show more info.  Post that here.

Malwarebytes updates through port 80, so there shouldn't be any problem getting updates through the firewall.

Thanks!

mug
0
Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

 
LVL 1

Author Comment

by:mrmyth
ID: 34143242
I'm just running some routine scans on some computers that are behind a firewall, just as a maintenance measure. I should have mentioned that I was running the update on several computers and getting the same issue. Sorry about that. That was what I thought as well, was that it was some kind of malware issue, but it was just the firewall blocking the update site.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34143613
Okay, thats fine ... thanks for the report.
0
 
LVL 1

Author Closing Comment

by:mrmyth
ID: 34179154
this worked.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question