Solved

malwarebytes won't update

Posted on 2010-11-15
6
923 Views
Last Modified: 2012-08-13
I have Windows XP and I'm using an Astaro 110/120 firewall that can allow exceptions if you put them in, but otherwise is pretty locked down.

I can't update Malwarebytes. Is there a website I should put in exceptions on the firewall in order for it to update? Malwarebytes.org is already there.
0
Comment
Question by:mrmyth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 1

Accepted Solution

by:
mrmyth earned 0 total points
ID: 34142895
found the answer.

data-cdn.mbamupdates.com

Here's where I found the answer
http://forums.malwarebytes.org/index.php?showtopic=52873
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34142896
You may already have a Malware infection.  Suggest you first use rkill.com to delete enough Malware processes to allow Malwarebytes to update, then try it ...
http://download.bleepingcomputer.com/grinler/rkill.com
0
 
LVL 6

Expert Comment

by:Kris Montgomery
ID: 34142913
I ask this only because you are mentioning Malwarebytes... is your PC having any symptoms of malware?

I have dealt with a lot of malware that stops malwarebytes from updating.

What is the error code that you get?  It should give you a link to show more info.  Post that here.

Malwarebytes updates through port 80, so there shouldn't be any problem getting updates through the firewall.

Thanks!

mug
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 1

Author Comment

by:mrmyth
ID: 34143242
I'm just running some routine scans on some computers that are behind a firewall, just as a maintenance measure. I should have mentioned that I was running the update on several computers and getting the same issue. Sorry about that. That was what I thought as well, was that it was some kind of malware issue, but it was just the firewall blocking the update site.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34143613
Okay, thats fine ... thanks for the report.
0
 
LVL 1

Author Closing Comment

by:mrmyth
ID: 34179154
this worked.
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
A 2007 NCSA Cyber Security survey revealed that a mere 4% of the population has a full understanding of firewalls. As business owner, you should be part of that 4% that has a full understanding.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question