Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

malwarebytes won't update

Posted on 2010-11-15
6
Medium Priority
?
929 Views
Last Modified: 2012-08-13
I have Windows XP and I'm using an Astaro 110/120 firewall that can allow exceptions if you put them in, but otherwise is pretty locked down.

I can't update Malwarebytes. Is there a website I should put in exceptions on the firewall in order for it to update? Malwarebytes.org is already there.
0
Comment
Question by:mrmyth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 1

Accepted Solution

by:
mrmyth earned 0 total points
ID: 34142895
found the answer.

data-cdn.mbamupdates.com

Here's where I found the answer
http://forums.malwarebytes.org/index.php?showtopic=52873
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34142896
You may already have a Malware infection.  Suggest you first use rkill.com to delete enough Malware processes to allow Malwarebytes to update, then try it ...
http://download.bleepingcomputer.com/grinler/rkill.com
0
 
LVL 6

Expert Comment

by:Kris Montgomery
ID: 34142913
I ask this only because you are mentioning Malwarebytes... is your PC having any symptoms of malware?

I have dealt with a lot of malware that stops malwarebytes from updating.

What is the error code that you get?  It should give you a link to show more info.  Post that here.

Malwarebytes updates through port 80, so there shouldn't be any problem getting updates through the firewall.

Thanks!

mug
0
Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

 
LVL 1

Author Comment

by:mrmyth
ID: 34143242
I'm just running some routine scans on some computers that are behind a firewall, just as a maintenance measure. I should have mentioned that I was running the update on several computers and getting the same issue. Sorry about that. That was what I thought as well, was that it was some kind of malware issue, but it was just the firewall blocking the update site.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 34143613
Okay, thats fine ... thanks for the report.
0
 
LVL 1

Author Closing Comment

by:mrmyth
ID: 34179154
this worked.
0

Featured Post

Introducing the WatchGuard 420 Access Point

WatchGuard's newest access point includes an 802.11ac Wave 2 chipset, providing the fastest speeds for VoIP, video and music streaming, and large data file transfers. Additionally, enjoy the benefits of strong security as the 3rd radio delivers dedicated WIPS protection!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question