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5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNotAuthorized:

Posted on 2010-11-16
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Last Modified: 2012-05-10
Dear All,

I have a strange issue and hope someone knows the solution.

We have a server 2003 r2 with exchange 2007 SP2

when a user wants to send a message to a public folder she gets an error.
the user can receive email and sent to others. only not to public folders.
others CAN mail to public folders. I also tried to send message with send as but still the same. so its not a profile issue.

the errormessage we get:

Delivery has failed to these recipients or distribution lists:

Musicweek<mailto:publicfolder@domain.nl>
There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

 _____

Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: srvmail01.domain.local

publicfolder@domain.nl
#550<mailto:publicfolder@domain.nl%0B#550> 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNotAuthorized:16.18969:


We had SP1 installed. Microsoft came with the following KB: http://support.microsoft.com/kb/949901

I installed SP2, but the problem still excist

Tnx for your help.
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Question by:RichardWltenburg
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9 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34143016
Does the user have permissions to the PF? Can they find it in Public Folders and post messages into it?
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LVL 5

Author Comment

by:RichardWltenburg
ID: 34143023
yes he can see the PF, and he can move messages to it. only not send.

tnx for your reply
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34143431
And other people can mail THAT public folder?
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LVL 5

Author Comment

by:RichardWltenburg
ID: 34143764
yes they can.
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34147729
Is the user trying to send to it internally (NOT from the Internet)? If so remove their rights to the PF, wait 15 minutes and then give them Contributor rights, if that works then give them whatever rights they had previously and wait 15 minutes and confirm that works.
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LVL 5

Author Comment

by:RichardWltenburg
ID: 34152909
problem is that all domain users have rights to ALL PF, this user cant send messages to other PF's aswell (internally).
I'm thinking about deleting the account and recreate it. but this is last solution for me...
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LVL 31

Accepted Solution

by:
MegaNuk3 earned 500 total points
ID: 34153041
Give the users account contributor rights and see if that fixes it. If so then we know it is not an account issue.
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LVL 5

Author Closing Comment

by:RichardWltenburg
ID: 34153159
giving the user rights worked. im used to exchange 2003 so had to look how to do it.

Add-PublicFolderClientPermission -Identity "\PFname" -AccessRights PublishingEditor -User Username

many thanx for your help.
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Expert Comment

by:mikkha1l
ID: 36347485
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