Solved

Windows 7 won't detect display

Posted on 2010-11-16
7
1,289 Views
Last Modified: 2013-11-08
One of our development network is serving 40 users, every user is using a desktop with the following spec:
•      Desktop : HP Elite PC 8100, i7 CPU, 4GB RAM, Windows 7 64-bit.
•      Screen: HP LA2205wg (22") – Driver has been downloaded from HP.com version is 2.0.0.0
•      Display card: NVidia Quadro NVS 295 – Driver has been downloaded from Nvidia.com version is 8.17.12.5981

The problem is this:

The native resolution of the screen is 1680*1050.
In some cases –I can't change the resolution of the card to use the native resolution of the screen, the display which has been detected is "display device…" as you can see at the attached picture
 
In other cases – everything is ok.
I would like to mention that all of the users PCs has been installed using the same image, some of them have got the problem mentioned above and some don't.
In some cases, after enabling "Nview" problem has gone, but, not in all computer.

I will appreciate your help.
 Print screen
0
Comment
Question by:ness-tsg-cto
7 Comments
 
LVL 5

Expert Comment

by:dacasey
ID: 34143068
Have you checked the firmware versions?  
0
 
LVL 17

Expert Comment

by:sgsm81
ID: 34143103
check the driver versions, update to latest

check connections and refresh rates aren't too high
0
 

Author Comment

by:ness-tsg-cto
ID: 34143122
Hi Dacasey:
Which firmware? of the display card or the computer bios ?

Hi sgsm81:
The driver version is the latest.
I have check the connection and the refresh rate. everything looks ok (60HZ)

0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 32

Expert Comment

by:PowerEdgeTech
ID: 34146418
You might consider trying version 8.16 from HP.  OEM drivers are based on the manufacturer's drivers but occasionally need to be tweaked for HP-specific PC configurations/BIOS to work properly.  The fact that HP's latest version is 8.16 and nVidia's is 8.17 either means that HP has not finished testing 8.17 or found that 8.17 doesn't work correctly on the Elite 8100.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=4098422&prodNameId=4098499&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=vc-83046-1
0
 

Accepted Solution

by:
ness-tsg-cto earned 0 total points
ID: 34152532
Hi PowerEdgeTech

First, I was consulting with HP customer support, they advice me to use the version from Nvidia site... :-)

The good news is that I have manage to solve the problem:
1. Remove the Nvidia driver (8.17).
2. restart the machine.
3.Install the HP driver (8.16)
4. restart the machine.
5. remove the display driver.
6. using Monitor Asset Manager (http://www.entechtaiwan.com/util/moninfo.shtm) I have captured a working INF file from near by computer
6. install the attached inf driver which been captured from the working machine.
7. lifes good...
[Version]

Signature="$WINDOWS NT$"

Class=Monitor

ClassGUID={4d36e96e-e325-11ce-bfc1-08002be10318}

Provider=%MFG%

DriverVer=11/16/2010, 1.0.0.1

;CatalogFile=YourSignedCatalogFile.cat



[DestinationDirs]

DefaultDestDir=23



[SourceDisksNames]

1=%DISC%



[SourceDisksFiles]

;YourColorProfileFile.icm



[Manufacturer]

%VENDOR%=EDID_OVERRIDE,NTx86,NTamd64



[EDID_OVERRIDE.NTx86]

%PRODUCTID%=OVERRIDDEN-EDID.Install, MONITOR\HWP2847



[EDID_OVERRIDE.NTamd64]

%PRODUCTID%=OVERRIDDEN-EDID.Install.NTamd64, MONITOR\HWP2847



[OVERRIDDEN-EDID.Install.NTx86]

DelReg=DEL_CURRENT_REG

AddReg=OVERRIDDEN-EDID.AddReg, MODE1, DPMS

CopyFiles=OVERRIDDEN-EDID.CopyFiles



[OVERRIDDEN-EDID.Install.NTamd64]

DelReg=DEL_CURRENT_REG

AddReg=OVERRIDDEN-EDID.AddReg, MODE1, DPMS

CopyFiles=OVERRIDDEN-EDID.CopyFiles



[OVERRIDDEN-EDID.Install.NTx86.HW]

AddReg=OVERRIDDEN-EDID_AddReg



[OVERRIDDEN-EDID.Install.NTamd64.HW]

AddReg=OVERRIDDEN-EDID_AddReg



[OVERRIDDEN-EDID_AddReg]

;Base EDID

HKR,EDID_OVERRIDE,"0",0x01,0x00,0xFF,0xFF,0xFF,0xFF,0xFF,0xFF,0x00,0x22,0xF0,0x47,0x28,0x01,0x01,0x01,0x01,0x0D,0x14,0x01,0x03,0x68,0x2F,0x1E,0x78,0xEE,0x36,0xC5,0xA4,0x55,0x4C,0x9C,0x25,0x12,0x50,0x54,0xA1,0x08,0x00,0x81,0x40,0x81,0x80,0x95,0x00,0xA9,0x40,0xB3,0x00,0x01,0x01,0x01,0x01,0x01,0x01,0x21,0x39,0x90,0x30,0x62,0x1A,0x27,0x40,0x68,0xB0,0x36,0x00,0xD9,0x28,0x11,0x00,0x00,0x1C,0x00,0x00,0x00,0xFD,0x00,0x32,0x4C,0x18,0x53,0x11,0x00,0x0A,0x20,0x20,0x20,0x20,0x20,0x20,0x00,0x00,0x00,0xFC,0x00,0x4C,0x41,0x32,0x32,0x30,0x35,0x0A,0x20,0x20,0x20,0x20,0x20,0x20,0x00,0x00,0x00,0xFF,0x00,0x33,0x43,0x51,0x30,0x31,0x33,0x31,0x37,0x51,0x36,0x0A,0x20,0x20,0x00,0xFF



[DEL_CURRENT_REG]

HKR,MODES

HKR,EDID_OVERRIDE

HKR,,MaxResolution

HKR,,DPMS

HKR,,ICMProfile



[DPMS]

HKR,,DPMS,,1



[MODE1]

HKR,,MaxResolution,,"1680,1050"



[OVERRIDDEN-EDID.AddReg]

HKR,"MODES\1680,1050",Mode1,,"24.0-83.0,50.0-76.0,+,+"



[OVERRIDDEN-EDID.CopyFiles]

;YourColorProfileFile.icm



[Strings]

MFG="Oded Rabani"

DISC="Monitor EDID Override Installation Disk"

PRODUCTID="LA2205 By ILS"

VENDOR="HP"

Open in new window

0
 

Author Comment

by:ness-tsg-cto
ID: 34152538
one more thing, there is a need for another restart at the end of the INF installation
0
 

Author Closing Comment

by:ness-tsg-cto
ID: 34182558
I have managed to solve the problem by my self, thanks to everyone !
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now