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rcaaron78

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Unable to open PDF files attached to yahoo email running in IE 7.0 on a Vista Enterprise machine

Hello,
I am unable to open PDF files attached to yahoo email running in IE 7.0 on a Vista Enterprise machine.  I am receiving the following error: "There was an error opening the document.  There was a problem reading the document (14).  I have tried to open several PDF's via email with no success.  If I try to download the file, the download hangs with an error message displayed stating  that Adobe could not read the document.  On my home system running Windows 7, the file opens fine in yahoo.  Please advise.

V/r,

Richard Aaron
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soulreaver1

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Probaly try it like this
step 1 download it as a file
step 2 open it after download
The reason might be when the file is opening up its getting downloaded to temp folder to which acrobar reader is not having access.

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rcaaron78

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Thank you all for your suggestions.  I found the problem to be that the PDF's that I was unable to open was because these PDF's were created on a MAC and then sent via email to a Windows Vista computer.  I have awarded 1/3 of the points to each of the three entries for your efforts.  Good suggestions, all!

V/r,

Richard Aaron