I have a user on Windows 7, Office 2010. Whenever she closes Excel the process carries on running in task manager. This causes a problem when she attempts to access a spreadsheet that she was using earlier, as it says that the file is in use / locked for editing.
She is not running and fancy scripts or VB programs, she is a sales administrator using a range of "standard" xls / xlsx files.
Can anyone suggest how to resolve this problem? Are there any templates or anything that can become corrupted?
Any advice appreciated.