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Citrix Xenapp 4.5 License server on DC failes after DCPROMO to remove DC

Posted on 2010-11-16
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Last Modified: 2012-05-10
Hi

We have a windows 2003 standard R2 Sp2 32 bit server with Citrix Xenapp 4.5 License server
This server was also the secondary domain controller.

I did a successful Dcpromo to remove DC - worked fine , but after reboot I cannot connect citrix from any clients ?? Citrix 4.5 is on a seperate server but we had the xml config running on the DC I just DCpromoed.

Did I do something wrong ?
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Question by:pancho15
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Expert Comment

by:zoubi77
ID: 34144224
Is our problem related to licensing server or your users just can not connect to PS?You are saying 'we had xml config" - I presume that you mean WebInterface. If licensing is OK (should be if you did not change hostname) check citrix plugin. If you use FQDN (servername.domain.com), change it only to 'myserver'.

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Author Comment

by:pancho15
ID: 34144444
Config.XML is no longer in the citrix/pnagent folder in iis
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Author Comment

by:pancho15
ID: 34144512
I suspect the dcpromo messed up iis ? Any help
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Author Comment

by:pancho15
ID: 34144513
I suspect the dcpromo messed up iis ? Any help
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Expert Comment

by:zoubi77
ID: 34144516
do you have any backup of complete IIS folder (c:\inetpub)??
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Expert Comment

by:zoubi77
ID: 34144524
If not - than you'll need to recreate service site. If you did no change default setting you do not have a lot of work
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Author Comment

by:pancho15
ID: 34144675
I have a backupexec backup but don't wantto do a system restore as this wa a dc and I don't want to restore ad on this server

Why would dcpromo break the server ? Can I install licensing ad web access on other server ? Need steps as i haven't done this before
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Accepted Solution

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zoubi77 earned 500 total points
ID: 34144722
first check licensing - maybe it's still running OK. If your Presentation Server shows no error, than it's OK. You can install licensing on any other server. But than you'll need to get new xenapp license from mycitrix.com (you can reallocate your existing licenses).

Web access can be installed on any other server too. you must install 'services' for internal access and  'web site' for external access.

Try and if you get stuck, report back
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Author Closing Comment

by:pancho15
ID: 34193766
thanks for your help
your steps helped resolve the issue
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