Infopath External Email Submit Issue

Posted on 2010-11-16
Medium Priority
Last Modified: 2012-05-10
The infopath form is published to sharepoint 2007.

I have configured a custom submit button which sends an email to the value based in a text box. When that value is an internal mail address ie Me@mycompnay.com the submission goes through, but when the text box value is an external e-mail address ie johndoe@gmail.com the user is prompted with an error:

Some rules were not applied
The form cannot be submitted because of an error

This error occurs both in infopath filler and the browser.


Question by:concern_support
  • 2

Expert Comment

ID: 34144231
My bet is your email server wont accept your email as your sender (the form) is not trusted. You will need to get your mail people to unblock your SMTP server for the specific address you are sending mail from.
LVL 28

Accepted Solution

Clay Fox earned 1500 total points
ID: 34146687
If this is a browser form than the SharePoint mail needs to be configured and it must be routed properly via SMTP.

In non browser forms it will just pop up Outlook and you send the email as normal.

Author Comment

ID: 34154204
I'll re-check the SMTP settings and the exchange rules. It worked up untill recently.


Author Closing Comment

ID: 35860326
not a full answer

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