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Exchange 2010 Fails to install

Posted on 2010-11-16
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Last Modified: 2012-05-10
I have been trying to get Exchange 2010 to run for a while and it is causing nothing but problems.  I ended up wiping out my server and doing a clean reinstall of everything to see if that would help even.  Windows 2008 R2, all updates done.  Set as AD, and DNS.  It is the only server.  This is for my home network, and my goal is to host my own web and email.

So I installed the hotfixes and programs that Exchange 2010 wanted first, rebooted  the computer, and then started the install.  Everything was going well.  Went to bed while it was doing the install.  In the morning the computer was sitting there ready to go it seemed.  Tried to get into the management console,  said it couldn't connect.  So I thought maybe it wasn't finished, and ran the setup again which put me in maintenance mode.  I tried to install the Hub Transport service, and it failed.  So I thought something might have just gone wrong and I'll just remove Exchange 2010 and start the install again and see what goes of that.  Well the uninstall failed again.  I beleive it was the same error even.  So now I can't  do the install as it says the uninstall has failed. So my only option seems to be uninstall which doesn't work.

The error message I am getting is:

Preparing Setup
Completed

Elapsed Time: 00:00:01


Hub Transport Role
Failed

Error:
The following error was generated when "$error.Clear();
          set-ExchangeServerRole -Identity $RoleNetBIOSName -IsProvisionedServer:$true -DomainController $RoleDomainController
        " was run: "Property IsProvisionedServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).".

Property IsProvisionedServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex88D115&l=0&cl=cp

Elapsed Time: 00:00:01


Stopping Services
Cancelled




Remove Exchange Files
Cancelled




Restoring services
Cancelled

I clicked on the link they gave me for additional help, and it tells me there is no help.

I have IPv4 and IPv6 on the server.  The funny thing is, I did the install last time on the same server same config and it worked fine, just wouldn't send out emails right and things go so messed up with it and IIS and just redid the server.  This time it won't even install the program correctly at all.





Finalizing Setup
Cancelled
0
Comment
Question by:Ivan_Windon
17 Comments
 
LVL 15

Expert Comment

by:JBond2010
ID: 34145302
Did you try this:

Enable IPv6 in Local Area Connection.
To completely disable IPv6 on a Windows Server 2008-based computer, follow these steps and add a registry key:
Open Registry Editor.
Locate the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters
In the details pane, click New, and then click DWORD (32-bit) Value.
Type DisabledComponents, and then press ENTER.
Double-click DisabledComponents, and then type 0xffffffff in Hexadecimal or 4294967295 in Decimal.
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34145457
This could also be an with the federated built in account that links to the system account that does not exist or is currupt.

Try removing the federated email account by using the ADSIedit tool.

Click start, click run, type adsiedit.msc and then ok.

Locate the default naming context node, and then locate to the cn=users container.

Locate and then right click the cn=federatedemail.numbers&letters container. Then, click Delete.

Rerun the Exchange Server 2010 Mailbox role setup application.

Create a new federated email account by using the following command:

new-mailbox -arbitration -name federatedemail.4c1f4d8b-8179-4148-93b-00a95fa1e042 -userprincipalname federatedemail.4c1f4d8b-8179-4148-93bf-00a95fa1e042@<default_accepted_domain>
0
 
LVL 16

Expert Comment

by:uescomp
ID: 34145979
Did you prepare the domain schema before installing Exchange?  Normally this runs automatically but sometimes you have to run it manually first.  The error message appears to be complaining about your AD schema version.  Also make sure your domain and forest functional level is at least Server 2003.  You say this is the only server so it should be good but I would still check to make sure its right.

This is the guide I used for my Exchange 2010 deployment, you may find some help there:

http://technet.microsoft.com/en-us/exdeploy2010/default(EXCHG.140).aspx#Home
0
 

Author Comment

by:Ivan_Windon
ID: 34146174
I have  both IPv4 and IPv6 active, so it's not that issue.  I had that the first time, and turned on IPv6 and it worked fine.  This time around it just giving me even more grief.

I removed the cn=federatedemail container and tried to install the Mailbox role again, and it failed.

I tried to do the domain prep and I got the following:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Administrator>cd\data

C:\Data>dir
 Volume in drive C has no label.
 Volume Serial Number is C85B-9C4C

 Directory of C:\Data

11/15/2010  10:40 PM    <DIR>          .
11/15/2010  10:40 PM    <DIR>          ..
10/24/2010  09:51 PM       134,918,864 260.99_desktop_win7_winvista_64bit_englis
h_whql 2.exe
10/24/2010  09:51 PM       134,918,864 260.99_desktop_win7_winvista_64bit_englis
h_whql.exe
11/15/2010  09:58 PM         8,490,546 Ducati_Windows7.themepack
11/15/2010  10:38 PM       391,118,848 en_exch2003_standard.iso
11/15/2010  10:40 PM    <DIR>          Exchange 2003
11/10/2010  07:01 PM    <DIR>          Exchange 2010
11/11/2010  04:32 PM    <DIR>          Exchange 2010 Pre Patches
11/15/2010  11:52 PM        10,795,685 Ferrari_Win7Theme.themepack
11/11/2010  08:46 PM       185,921,400 forefrontexchangesetup.exe
11/15/2010  10:03 PM    <DIR>          ghpstudios
               6 File(s)    866,164,207 bytes
               6 Dir(s)  474,249,867,264 bytes free

C:\Data>cd exchange 2010

C:\Data\Exchange 2010>dir
 Volume in drive C has no label.
 Volume Serial Number is C85B-9C4C

 Directory of C:\Data\Exchange 2010

11/10/2010  07:01 PM    <DIR>          .
11/10/2010  07:01 PM    <DIR>          ..
08/25/2010  02:58 AM    <DIR>          AR
08/21/2010  09:58 PM                63 AUTORUN.INF
08/25/2010  02:58 AM    <DIR>          BG
08/21/2010  09:58 PM            83,208 BSRES.DLL
08/25/2010  02:58 AM    <DIR>          CA
08/25/2010  02:58 AM    <DIR>          CS
08/25/2010  02:58 AM    <DIR>          DA
08/25/2010  02:58 AM    <DIR>          DE
08/25/2010  02:58 AM    <DIR>          EL
08/25/2010  02:59 AM    <DIR>          EN
08/25/2010  02:58 AM    <DIR>          EN-AU
08/25/2010  02:58 AM    <DIR>          EN-CA
08/25/2010  02:58 AM    <DIR>          EN-GB
08/25/2010  02:58 AM    <DIR>          EN-IN
08/25/2010  02:59 AM    <DIR>          ES
08/25/2010  02:59 AM    <DIR>          ES-MX
08/25/2010  02:59 AM    <DIR>          ET
08/25/2010  02:59 AM    <DIR>          EU
08/21/2010  09:58 PM        27,394,048 EXCHANGESERVER.MSI
08/25/2010  02:59 AM    <DIR>          FA
08/25/2010  02:59 AM    <DIR>          FI
08/25/2010  02:59 AM    <DIR>          FIL-PH
08/25/2010  02:59 AM    <DIR>          FR
08/25/2010  02:59 AM    <DIR>          FR-CA
08/25/2010  02:59 AM    <DIR>          GL
08/25/2010  02:59 AM    <DIR>          HE
08/25/2010  02:59 AM    <DIR>          HI
08/25/2010  02:59 AM    <DIR>          HR
08/25/2010  02:59 AM    <DIR>          HU
08/25/2010  02:59 AM    <DIR>          ID
08/25/2010  02:59 AM    <DIR>          IS
08/25/2010  02:59 AM    <DIR>          IT
08/25/2010  02:59 AM    <DIR>          JA
08/25/2010  02:59 AM    <DIR>          KK
08/25/2010  02:59 AM    <DIR>          KO
08/21/2010  09:58 PM           211,728 LPSETUPUI.EXE
08/25/2010  02:59 AM    <DIR>          LT
08/25/2010  02:59 AM    <DIR>          LV
08/21/2010  09:58 PM            43,864 MICROSOFT.EXCHANGE.SETUP.ACQUIRELANGUAGEP
ACK.DLL
08/21/2010  09:58 PM            65,360 MICROSOFT.EXCHANGE.SETUP.SIGNVERFWRAPPER.
DLL
08/25/2010  02:59 AM    <DIR>          MS
08/25/2010  02:59 AM    <DIR>          NL
08/25/2010  02:59 AM    <DIR>          NO
08/25/2010  02:59 AM    <DIR>          PL
08/25/2010  02:59 AM    <DIR>          PT
08/25/2010  02:59 AM    <DIR>          PT-PT
08/25/2010  02:59 AM    <DIR>          REMOTESCRIPTS
08/25/2010  02:59 AM    <DIR>          RO
08/25/2010  02:59 AM    <DIR>          RU
08/25/2010  02:59 AM    <DIR>          SCRIPTS
08/25/2010  02:59 AM    <DIR>          SETUP
08/21/2010  09:58 PM           444,928 SETUP.COM
08/21/2010  09:58 PM           595,720 SETUP.EXE
08/25/2010  02:59 AM    <DIR>          SK
08/25/2010  02:59 AM    <DIR>          SL
08/25/2010  02:59 AM    <DIR>          SR
08/25/2010  02:59 AM    <DIR>          SR-CYRL-CS
08/25/2010  02:59 AM    <DIR>          SV
08/25/2010  02:59 AM    <DIR>          TH
08/25/2010  02:59 AM    <DIR>          TR
08/25/2010  02:59 AM    <DIR>          UK
09/21/2010  03:01 AM    <DIR>          UMLANGUAGEPACKS
08/25/2010  02:59 AM    <DIR>          UPDATES
08/25/2010  02:59 AM    <DIR>          UR
08/25/2010  02:59 AM    <DIR>          VI
08/25/2010  02:59 AM    <DIR>          ZH-HANS
08/25/2010  02:59 AM    <DIR>          ZH-HANT
08/25/2010  02:59 AM    <DIR>          ZH-HK
               8 File(s)     28,838,919 bytes
              62 Dir(s)  474,249,867,264 bytes free

C:\Data\Exchange 2010>setup /PrepareDomain

Setup can't continue while another setup is in progress. Please exit any
running Exchange 2010 setup, and try again.

C:\Data\Exchange 2010>setup /PrepareDomain

Welcome to Microsoft Exchange Server 2010 Unattended Setup

Preparing Exchange Setup

    Copying Setup Files                           COMPLETED

No server roles will be installed

Performing Microsoft Exchange Server Prerequisite Check

    Organization Checks                                       FAILED
     A Setup failure previously occurred while installing the HubTransport role.
 Either run Setup again for just this role, or remove the role using Control Pan
el.

     A Setup failure previously occurred while installing the Mailbox role. Eith
er run Setup again for just this role, or remove the role using Control Panel.


The Exchange Server setup operation didn't complete. More details can be found
in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.

Exchange Server setup encountered an error.

It won't let me install or uninstall either of these roles, both fail.
0
 

Author Comment

by:Ivan_Windon
ID: 34146195
This is what happens if I try to remove anything from exchange 2010

Summary: 6 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:02


Preparing Setup
Completed

Elapsed Time: 00:00:01


Hub Transport Role
Failed

Error:
The following error was generated when "$error.Clear();
          set-ExchangeServerRole -Identity $RoleNetBIOSName -IsProvisionedServer:$true -DomainController $RoleDomainController
        " was run: "Property IsProvisionedServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).".

Property IsProvisionedServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex88D115&l=0&cl=cp

Elapsed Time: 00:00:00


Stopping Services
Cancelled




Remove Exchange Files
Cancelled




Restoring services
Cancelled




Finalizing Setup
Cancelled



0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34146208
Did you try my second comment?

This could also be an with the federated built in account that links to the system account that does not exist or is currupt.

Try removing the federated email account by using the ADSIedit tool.

Click start, click run, type adsiedit.msc and then ok.

Locate the default naming context node, and then locate to the cn=users container.

Locate and then right click the cn=federatedemail.numbers&letters container. Then, click Delete.

Rerun the Exchange Server 2010 Mailbox role setup application.

Create a new federated email account by using the following command:

new-mailbox -arbitration -name federatedemail.4c1f4d8b-8179-4148-93b-00a95fa1e042 -userprincipalname federatedemail.4c1f4d8b-8179-4148-93bf-00a95fa1e042@<default_accepted_domain>
0
 
LVL 11

Expert Comment

by:JuusoConnecta
ID: 34146246
<system drive>\ExchangeSetupLogs\ExchangeSetup.log. The <system drive> variable represents the root directory of the drive where the operating system is installed.

reference: http://technet.microsoft.com/en-us/library/bb125254.aspx
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34146259
Did you previously have Exchange 2003 installed?
0
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Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

 

Author Comment

by:Ivan_Windon
ID: 34146287
I tried  the second suggestion, however I can't do it all. I can remove the container, however I can not rerun the excahgne server 2010 Mailbox role as it fails.

When I try and install the mailbox role it says this:

Summary: 3 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:01


Preparing Setup
Completed

Elapsed Time: 00:00:00


Mailbox Role
Failed

Error:
The following error was generated when "$error.Clear();
      set-ExchangeServerRole -Identity $RoleFqdnOrName -IsMailboxServer:$true -DomainController $RoleDomainController

" was run: "Property IsMailboxServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).".

Property IsMailboxServer can't be set on this object because it requires the object to have version 0.1 (8.0.535.0) or later. The object's current version is 0.0 (6.5.6500.0).
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex88D115&l=0&cl=cp

Elapsed Time: 00:00:00


Finalizing Setup
Cancelled



0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34146478
Did you previously have Exchange 2003 installed?
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34146533
Go to ADSI and see if there is a duplicate Server there. This may be the cause of the problem.
0
 

Author Comment

by:Ivan_Windon
ID: 34146626
I never actually installed 2003, I was thinking of it (as I've had so many issues with 2010), however after starting the install and reading what the 2003 server required and then looking on the internet I found installing 2003 on 2008 is not a good idea.  So I closed the install without going further, it never did anything to the AD or install any files.

I looked in the OU=Microsoft Exchange Security Groups and looked under CN=Exchange Servers and there is nothing in there.  Blank.

I don't think the server ever fully installed in the first place.
0
 

Author Comment

by:Ivan_Windon
ID: 34150200
I was able to get exchange 2010 removed, and then tried installing 2007 to see if that would work any better.  It didn't.  It just wouldn't start the hub transport service, which is usually resolved by making sure IPv6 is enabled.  Mine is. Still wouldn't start.  So I removed 2007 and tried 2010 again to see what it would do.  This time it went further however when I get to the language files it stops with  the messages below.

Summary: 10 item(s). 3 succeeded, 1 failed.
Elapsed time: 00:00:14


Preparing Setup
Completed

Elapsed Time: 00:00:00


Stopping Services
Completed

Elapsed Time: 00:00:08


Copy Exchange Files
Completed

Elapsed Time: 00:00:01


Language Files
Failed

Error:
Installing product C:\Data\Exchange 2010\EN\ClientLanguagePack.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Could not open key: UNKNOWN\Components\E8801C2D248F4094FB915079D7FC0B09\46BFFDEDCE2462E4409034E068FD73C8.   Verify that you have sufficient access to that key, or contact your support personnel.'.

Fatal error during installation
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.ExA12D2D&l=0&cl=cp

Warning:
An unexpected error has occurred and a Watson dump is being generated: Installing product C:\Data\Exchange 2010\EN\ClientLanguagePack.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Could not open key: UNKNOWN\Components\E8801C2D248F4094FB915079D7FC0B09\46BFFDEDCE2462E4409034E068FD73C8.   Verify that you have sufficient access to that key, or contact your support personnel.'. It was running the command 'Install-MsiPackage -PackagePath 'C:\Data\Exchange 2010\EN\ClientLanguagePack.msi' -LogFile 'C:\ExchangeSetupLogs\Install.EN.Client.20101116-155615.msilog' -Features 'AdminTools','Mailbox','ClientAccess','Gateway','Bridgehead','UnifiedMessaging','ClientLanguagePack' -PropertyValues 'LOGVERBOSE=1 TARGETDIR="C:\Program Files\Microsoft\Exchange Server\V14"''.


Elapsed Time: 00:00:04


Restoring services
Cancelled




Languages
Cancelled




Hub Transport Role
Cancelled




Client Access Role
Cancelled




Mailbox Role
Cancelled




Finalizing Setup
Cancelled



 ExchangeSetup.log
0
 

Accepted Solution

by:
Ivan_Windon earned 0 total points
ID: 34151045
Finally got things working.  I removed Exchange 2010 again.  Rebooted the server and decided since there were issues going on with the language file I would try 2007 again.  This time everything went well, 2007 installed without an issue and is now online.
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34151078
Excellent!
0
 

Author Closing Comment

by:Ivan_Windon
ID: 34182504
Found a document online at: http://msexchangehelp.wordpress.com/2010/02/10/manually-uninstall-last-exchange-2010-server-from-organization/
that showed how to remove Exchange 2010 manually.  Once this was done I decided to install Exchange 2007 instead and it worked out with a little work.
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