Solved

Multiple Read Receipts are received after creating an Appointment

Posted on 2010-11-16
11
1,317 Views
Last Modified: 2012-05-10
A user created a new Appointment in his Outlook 2010 calendar and sent an invitation to several other users. After getting a confirmation from the attendees, he received multiple Read Receipts from them as well.
The Read Receipts state, that the invitation message was deleted while it was unread.
The user had no configuration for Delivery or Read Receipts in Outlook.
Where do those receipts come from?

Exchange Server Version: Exchange Server 2010 SP1 RU1
Client Version: Outlook 2010
0
Comment
Question by:0441
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
11 Comments
 
LVL 9

Expert Comment

by:Timothy McCartney
ID: 34145294
Does the user have an additional device that syncs with Outlook? Such as a smartphone? (Iphone, Android, Windows Mobile, Blackberry, etc) I recently encountered a situation where a user was receiving the same Read Receipts over and over but it turned out that the cause was her Iphone.
0
 

Author Comment

by:0441
ID: 34145660
Yes, the user has a blackberry device.
0
 
LVL 9

Expert Comment

by:Timothy McCartney
ID: 34145892
I'm not proficient in blackberries, but you may want to ensure there are no Read Receipt settings enabled on said device.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:0441
ID: 34145994
The strange thing is, only the invitations were affected, no other mails.
0
 
LVL 9

Expert Comment

by:Timothy McCartney
ID: 34146183
Hmm... I'll look through my outlook 2010 settings and see if there's something in there we could change. Is he continuously receiving the receipts?
0
 

Author Comment

by:0441
ID: 34146596
No, not in the last few days.
It first occured after the Update Rollup 1 installation for Exchange.
0
 

Accepted Solution

by:
0441 earned 0 total points
ID: 34829390
I was informed that this is a known bug in Exchange 2010.
I hope it will be fixed in the next update rollup.
0
 

Author Comment

by:0441
ID: 34829398
I was informed by Microsoft that this behaviour is a known bug.
This question should be closed now.
0
 

Expert Comment

by:thermoduric
ID: 34886440
Starting the Auto-Close procedure on behalf of the asker.

Please see the Community Support Request for more details on why this action was taken.
http://www.experts-exchange.com/Q_26802577.html

- thermoduric -
EE Community Support Moderator
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data‚Ķ
This video discusses moving either the default database or any database to a new volume.

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question