Multiple Read Receipts are received after creating an Appointment

Posted on 2010-11-16
Last Modified: 2012-05-10
A user created a new Appointment in his Outlook 2010 calendar and sent an invitation to several other users. After getting a confirmation from the attendees, he received multiple Read Receipts from them as well.
The Read Receipts state, that the invitation message was deleted while it was unread.
The user had no configuration for Delivery or Read Receipts in Outlook.
Where do those receipts come from?

Exchange Server Version: Exchange Server 2010 SP1 RU1
Client Version: Outlook 2010
Question by:0441
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3

Expert Comment

by:Timothy McCartney
ID: 34145294
Does the user have an additional device that syncs with Outlook? Such as a smartphone? (Iphone, Android, Windows Mobile, Blackberry, etc) I recently encountered a situation where a user was receiving the same Read Receipts over and over but it turned out that the cause was her Iphone.

Author Comment

ID: 34145660
Yes, the user has a blackberry device.

Expert Comment

by:Timothy McCartney
ID: 34145892
I'm not proficient in blackberries, but you may want to ensure there are no Read Receipt settings enabled on said device.
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 34145994
The strange thing is, only the invitations were affected, no other mails.

Expert Comment

by:Timothy McCartney
ID: 34146183
Hmm... I'll look through my outlook 2010 settings and see if there's something in there we could change. Is he continuously receiving the receipts?

Author Comment

ID: 34146596
No, not in the last few days.
It first occured after the Update Rollup 1 installation for Exchange.

Accepted Solution

0441 earned 0 total points
ID: 34829390
I was informed that this is a known bug in Exchange 2010.
I hope it will be fixed in the next update rollup.

Author Comment

ID: 34829398
I was informed by Microsoft that this behaviour is a known bug.
This question should be closed now.

Expert Comment

ID: 34886440
Starting the Auto-Close procedure on behalf of the asker.

Please see the Community Support Request for more details on why this action was taken.

- thermoduric -
EE Community Support Moderator

Featured Post

Free Webinar: AWS Backup & DR

Join our upcoming webinar with experts from AWS, CloudBerry Lab, and the Town of Edgartown IT to discuss best practices for simplifying online backup management and cutting costs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question