Multiple Read Receipts are received after creating an Appointment

A user created a new Appointment in his Outlook 2010 calendar and sent an invitation to several other users. After getting a confirmation from the attendees, he received multiple Read Receipts from them as well.
The Read Receipts state, that the invitation message was deleted while it was unread.
The user had no configuration for Delivery or Read Receipts in Outlook.
Where do those receipts come from?

Exchange Server Version: Exchange Server 2010 SP1 RU1
Client Version: Outlook 2010
0441Asked:
Who is Participating?
 
0441Connect With a Mentor Author Commented:
I was informed that this is a known bug in Exchange 2010.
I hope it will be fixed in the next update rollup.
0
 
Timothy McCartneySYS ADMINISTR I INFRASCommented:
Does the user have an additional device that syncs with Outlook? Such as a smartphone? (Iphone, Android, Windows Mobile, Blackberry, etc) I recently encountered a situation where a user was receiving the same Read Receipts over and over but it turned out that the cause was her Iphone.
0
 
0441Author Commented:
Yes, the user has a blackberry device.
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
Timothy McCartneySYS ADMINISTR I INFRASCommented:
I'm not proficient in blackberries, but you may want to ensure there are no Read Receipt settings enabled on said device.
0
 
0441Author Commented:
The strange thing is, only the invitations were affected, no other mails.
0
 
Timothy McCartneySYS ADMINISTR I INFRASCommented:
Hmm... I'll look through my outlook 2010 settings and see if there's something in there we could change. Is he continuously receiving the receipts?
0
 
0441Author Commented:
No, not in the last few days.
It first occured after the Update Rollup 1 installation for Exchange.
0
 
0441Author Commented:
I was informed by Microsoft that this behaviour is a known bug.
This question should be closed now.
0
 
thermoduricModeratorCommented:
Starting the Auto-Close procedure on behalf of the asker.

Please see the Community Support Request for more details on why this action was taken.
http://www.experts-exchange.com/Q_26802577.html

- thermoduric -
EE Community Support Moderator
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.