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Rush_2112 asked on

How to stop spoofed emails?

Hi,

I have a client that has their email hosted at Godaddy.  He's getting hundreds of bounced-back messages that he didn't even send.  So someone is spoofing (?) his account.  How can I stop this, short of erasing the whole account?  

Thanks!
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Rush_2112

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
James

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SOLUTION
Tyler Laczko

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Tyler Laczko

FYI godaddy doesnt advertise their 1800 number but it used to be (not sure if it still works)

1-866-GO-DADDY or 1-866-463-2339
ASKER
Rush_2112

We updated the setting in godaddy, created an SPF record, made it so email could only go through godaddy servers.  When I look in the sent folder, there's nothing in there that he didn't send himself.  Yet hundreds of them are coming back undeliverable.  Could it be that it's only spoofed, and not really going through godaddy, if so, can that be stopped?

Thanks
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James

Did you run virus scans? Did you check if Godaddy provide spam filtering?
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William Peck
ASKER
Rush_2112

going to switch email addresses, I think now that the floodgate is open, we're screwed.  Godaddy is perplexed and couldn't do anything.  Thanks for everyone who helped.