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Outlook 2007 converts my messages to plain text and then sends a reply as garbled characters

I send out my e-mail message in HTML and then when the person I sent it to receives it it's in "plain text".  She then replies to my message and the text of her reply is garbled.  I have checked her machine and her mail format is set to HTML.  If she send me a NEW message all is GOOD!  Just replies and forwards get funked up.

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8/22/2022 - Mon