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How can I rotate images received in outlook 2010 (MS picture view rotate button is disabled)?

Posted on 2010-11-16
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Last Modified: 2016-09-09
While using outlook 2010 I've received a few pictures as attachments. When I open them I am unable to rotate the pictures. Is there a way to get this functionality available inside emails?

I know that saving the images to file and rotating is an option but that is not the desired route.
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Question by:sombrillatech
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by:thakurdinesh
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As of I know, there is no option to do so even in outlook 2010 so you cannot rotate withing the outlook. As you said you have to save on disk and then rotate.
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by:David Lee
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Hi, sombrillatech.

Are you viewing the pictures simply by clicking on them once so that Outlook previews them?  if so, then I agree with thakurdinesh.  However, if you are double-clicking them so that they open in Windows Photo Viewer, then they should be rotatable.
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by:sombrillatech
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Thanks guys. I have tried opening the message and it still does not allow me to rotate it without saving it to my local computer first. We have some VIP users here for whom it is not an option to take that step anyway.

This question actually pertains to both Outlook 2007 & 2010.

What is odd is that when working in Outlook 2007 on our server via terminal services, I am able to rotate images when viewed fro mthe reading pane.
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by:David Lee
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When you open a photo is it opening in Windows Photo Viewer?
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by:sombrillatech
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It opens in photo viewer and doesn't allow us to rotate.
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by:David Lee
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What type of images are these (e.g. JPG, PNG)?
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by:sombrillatech
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mostly jpg
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by:David Lee
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What version of Windows?
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by:sombrillatech
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windows 7 and XP but only XP on the terminal services. Both versions are Professional. On windows 7 the issue exists in both 64 bit and 32 bit enviorements.
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by:David Lee
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Try emptying Outlook's temporary items folder.  This MS article describes where to find that folder.  
http://support.microsoft.com/kb/817878
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by:sombrillatech
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That didn't seem to work Its weird because we are able to rotate on our server but not on our local mailboxes.
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by:David Lee
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What do you mean by "on our server"?  Are you talking about OWA?
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exotic2008 earned 400 total points
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I don't know if this bit of information helps but it seems that the reason we are unable to rotate the image is because the file is read-only.  If you open the image from the Outlook email attachment with Microsoft Windows Photo Viewer and choose File -> Properties -> General Tab -> and uncheck the read-only check box.  You can then rotate the image.

I think the trick is to figure out how to set the permissions on the Windows Temporary Internet folder to not read-only.  I tried deselecting the read-only check box on the %AppData%\Local\Microsoft\Windows\Temporary Internet Files\ only to realize after I opened up another Outlook attachment it was partially checked again.
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Author Closing Comment

by:sombrillatech
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The users were asking for irrelevant details. The post awarded points had a legitimate input which worked on one machine but not all.
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by:Will Wright
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Here's what I did and it worked.  Remove the photo from your contact in Outlook on your PC.  Email the picture that is displaying sideways to yourself.  Download the photo to your smartphone.  Add the photo to your Outlook contact on your phone (you'll need to crop it).  When I did this with my Samsung Galaxy S3, it came out in the correct direction and synced correctly (in the right direction) on my PC.
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