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Exchange Server 2007 Public Folder Access

Posted on 2010-11-16
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Last Modified: 2012-05-10
We recently performed a controlled fail over of several of our systems to our DR site.  All worked fine, but when we failed back we could no longer access any of the Public folders that exist on the server.

The error I get is from Outlook 2010, but we also get this error from other versions of Outlook.

"Cannot display the folder. Microsoft Outlook cannot access the specified folder location. Network problems are preventing connection to Microsoft Exchange"

I have verified the data store and everything looks good.  I am at a loss.  Any thoughts?

Sooner rather than later.
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Question by:CU1_EntSys2
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34149747
Are you able to connect to public folder useing WebAccess/OWA?
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Author Comment

by:CU1_EntSys2
ID: 34149793
I can "connect"  or see them but I can't drill into the folders or I get the above labeled message.

So we have (too many) public folders that have subfolders, etc.  I can even expand the tree for a particular folder...but I can't open and object at the end of the tree....
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34149800
Do you have more than one replica of Public folders in different Exchange servers? Try changing referal of Public folders.
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Author Comment

by:CU1_EntSys2
ID: 34149818
We don't have more than one replica of public folders....Would I need to remove the "replica server" information and then restart the information store.....?
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34149902
Can you able to re-index it again !!

Better restart the information store  before that.. if you didnt try it once
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34149957
Do you check for event viewer.. can you ablwe to see any specific event refering to public folder or related..
Shall I recommend you one more... (may be not practical )
Can you please create one more replica of public folder and provide refernece to that server and try
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Author Comment

by:CU1_EntSys2
ID: 34150774
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Author Comment

by:CU1_EntSys2
ID: 34150775
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Author Comment

by:CU1_EntSys2
ID: 34150784
I just cant see what is causing it to not allow me to open a particular folder.  I have never had this much trouble with them in the past... maybe that is why Microsoft tried to do away with em.
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Author Comment

by:CU1_EntSys2
ID: 34151118
The store driver couldn't deliver the public folder replication message "Status (PublicFolderDatabase@cu1.org)" because the following error occurred: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
    ......
    Lid: 12696   dwParam: 0x6D9      Msg: EEInfo: Generation Time: 2010-11-16 23:50:35:413
    Lid: 10648   dwParam: 0x6D9      Msg: EEInfo: Generating component: 2
    Lid: 14744   dwParam: 0x6D9      Msg: EEInfo: Status: 1753
    Lid: 9624    dwParam: 0x6D9      Msg: EEInfo: Detection location: 501
    Lid: 13720   dwParam: 0x6D9      Msg: EEInfo: Flags: 0
    Lid: 11672   dwParam: 0x6D9      Msg: EEInfo: NumberOfParameters: 4
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[1]: Unicode string: ex102.cu1.local
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[2]: Long val: -1527653632
    Lid: 15000   dwParam: 0x6D9      Msg: EEInfo: prm[3]: Pointer val: 0x0000000004DDDEB0
    Lid: 19778  
    Lid: 27970   StoreEc: 0x80040115
    Lid: 17730  
    Lid: 25922   StoreEc: 0x80040115.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34153101
Do you have multiple NIC cards on the server?  Disable all unused NIC and make used one are static....
If you are using Win08 try remove IPv6 enabled

Reboot your server

still problem exist? try download PFDAVAdmin (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=635be792-d8ad-49e3-ada4-e2422c0ab424&DisplayLang=en) check for the errors

Refer this link too "http://technet.microsoft.com/en-us/library/bb397221(EXCHG.80).aspx"
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Author Comment

by:CU1_EntSys2
ID: 34157213
Well,  the way I worked it was to remove all of the Public Folder Repliction settings (servers).  Then to run the repair from the Tools,

Went back in and reset the Replication to itself and all of the folders now open.  I am a bit perplexed as I thought that (and the system was set) to point to our DR Exchange box for the Public Folder Replication.  Anyway, it is working and I cant wait to change my entire Network Infrastructure from 03 to 08 and move to Exchange 2010.!!!

Thanks for the help
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Author Comment

by:CU1_EntSys2
ID: 34157235
Giving the points to VipinV for his assistance as it led me around to my solution.
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34157304
But I didnt get any point out of it!!!!!
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LVL 6

Accepted Solution

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Vipin Vasudevan earned 500 total points
ID: 34157338
I am not objecting closure but.. As "CU1_EntSys2" mentioned I supposed to get some point for assistance. Not recieved it yet
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LVL 6

Expert Comment

by:Vipin Vasudevan
ID: 34157552
Regret, I am new to EE and was not aware of all rule and regulations included in it.. accept my mistake..
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Author Closing Comment

by:CU1_EntSys2
ID: 34157575
Thanks
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