i have a client, who is among 6 other people who get a weekly email from a unix broadcast server. it is a batch job, arriving every Sunday. the unix server generates a pdf and sends it as an attachment with no email body to probably thousands of users across the country. the client here uses pop3.
if you go to webmail, you see an email full of gibberish. when downloaded into outlook, all 5 compatriots get the attachment correctly. he does not. he used to get it correctly, then we rebuilt his laptop (from Vista) with windows 7 and it worked for a few weeks, was on and off for a few weeks, now for about 6 weeks always comes down as gibberish (ascii characters in the email with no attached pdf).
i can't get the unix place to generate test emails or change anything. the provider (Verio in Dallas) has looked at it for weeks and accomplished nothing.
this client, and several of his compatriots, uses office 2007, fully patched. probably acrobat reader 8, although i'm not sure.
i reinstalled office last week with no result.