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TPM 1.2 Cannot start this device (code 10)

Posted on 2010-11-16
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Last Modified: 2012-06-22
I'm using Win7 Ultimate x64 and cannot get my TPM service to start.  Is there a service I need to start for this to work?  How do I reset TPM to give it a new password?  I need to enable bitlocker and this is really slowing me down.
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Question by:Phil5780
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6 Comments
 
LVL 3

Expert Comment

by:poison5151
ID: 34148022
Try disabling and re-enabling the device in your BIOS.
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Author Comment

by:Phil5780
ID: 34149474
I tried disable and enable but it changes nothing. Do you know which service is related to TPM?  I want to make it's running.
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LVL 3

Accepted Solution

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poison5151 earned 500 total points
ID: 34149542
TPM Base Services is the name of the service.

Did you try to poke around in tpm.msc? That's your one-stop shop for TPM management ...
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Author Comment

by:Phil5780
ID: 34151295
I'll give that a shot.  Before that I'll make sure all my motherboard's drivers are installed properly.
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Author Comment

by:Phil5780
ID: 34160487
Bing!  Had an idea!!  Just stop using Microsofts disk encryption and opt for PGP WDE with a token.
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Author Closing Comment

by:Phil5780
ID: 34160493
Bam, wop, pow...
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