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Outlook 2010 Photos

Posted on 2010-11-16
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Last Modified: 2012-05-10
Sample photos were used during the testing of displaying photos in Outlook 2010 instead of actual employee photos. Using the AD Photos application from Dovestone I have been able to remove all of the sample photos except one. This particular photo continues to display in Outlook, even though it has been replaced with a new one in AD. If I choose the person in the GAL and display properties, the correct photo shows. Outlook continues to display the incorrect photo. Any ideas where the old photo might reside and/or how to get rid of it?

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Question by:MC_Tucker
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4 Comments
 
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Expert Comment

by:cperry71
ID: 34149136
Set GAL contact synchronization interval

This policy setting controls how frequently contact information is synchronized between Outlook and the global address list (in minutes).  If you enable this policy setting, you may specify the specified interval (in minutes) in which contact information is synchronized. If you disable or you do not configure this policy setting, contact information is synchronized at the default interval (one time every 4 days, or 5760 minutes).

This policy setting is controlled by the following registry information:
Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\Outlook\SocialConnector
DWORD: ContactSyncInterval
Values: Any integer between 1 and 10080.

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Author Comment

by:MC_Tucker
ID: 34149557
cperry71....thanks for the response. Should the key already exist in the registry, or do I need to create it? I ask because it is not currently there. What I see is the following: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\ There is no SocialConnector folder. Another interesting tidbit is 12.0 is 2007, which has never been installed on this machine. I formatted the drive myself and installed 2010 a couple months ago. Also, not sure if it makes a difference with this issue, but I am using Windows 7 as the OS.
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cperry71 earned 500 total points
ID: 34150207
Yes that is strange, it should be 14.0.  The social connector can be added to your group policy and managed there.  See this article:

http://support.microsoft.com/kb/2020103

Also interesting is this article:  
http://office.microsoft.com/en-us/outlook-help/add-change-or-remove-a-picture-for-a-contact-HP010013779.aspx

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Author Comment

by:MC_Tucker
ID: 34154763
The second link had the information I needed. The users had created a contact for themselves in their own contact list and added a picture. I deleted that picture and it no longer shows in Outlook. I actually skimmed over that article yesterday and missed it. I wen back and re-read thoroughly this morning and it clicked. Thanks for pointing that one out.
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