Solved

Adobe Photoshop CS3 has stopped working

Posted on 2010-11-16
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Last Modified: 2012-05-10
I have a Windows Vista machine with Adobe CS3 Suite installed.  It has worked perfectly for a long time.  Now when I try to open Photoshop I get an error that it has stopped working (never gets past the loading screen).  It stops on "Loading TWAIN menu items...".  Do I have any options here to try and resolve this issue? Screen shot
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Question by:Midwest
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5 Comments
 
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Accepted Solution

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poison5151 earned 500 total points
ID: 34148479
Delete C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\Import-Export\Twain_32.8BA
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Expert Comment

by:PorterGraphics
ID: 34148613
Unistall Photoshop and reinstall.
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Expert Comment

by:poison5151
ID: 34148637
If you do resort to reinstalling the software, make sure you delete its Program Files directory manually! Sometimes, preferences and other files (like the TWAIN file that I believe is causing your issue) are saved and not overwritten on reinstall.
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Author Comment

by:Midwest
ID: 34148651
Great, that worked!  Thanks.
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Author Closing Comment

by:Midwest
ID: 34148659
Thanks.
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