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Double sided printing thourgh terminal server

Posted on 2010-11-16
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Last Modified: 2012-05-10
We have an application that runs on a terminal server that all our staff connect to using remote desktop. Recent upgrades by the software vendor force them to print on 50 -60 page reports. to save on paper we decided to try duplex printing.

HP 4200 with duplex unit attached works perfectly out of all windows apps. But it does not duplex at all when printing from the terminal server.

What can be done to resolve?

THanks EE
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Question by:Sanga Collins
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7 Comments
 
LVL 7

Expert Comment

by:tstritof
ID: 34149442
Hi,

have you installed the most current drivers for HP 4200 to your TS?

Regards,
Tomislav
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LVL 18

Author Comment

by:Sanga Collins
ID: 34149595
Yes we downloaded the latest drivers from the website, and on the TS in the printers/faxes control panel add the driver.

Also tired connecting the printer to the server, and when logged in using the admin console I can print double sided. but ofcourse TS clients dont use the local printers installed on the server so that didnt work out for us at all.
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LVL 7

Expert Comment

by:tstritof
ID: 34149732
Are you using this printer through some sort of a print server? I've eperienced the same problem once with printer installed like network printer on SBS. After reinstalling drivers on SBS and reinstalling printer on clients, the problem got resolved.

Regards,
Tomislav
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LVL 18

Author Comment

by:Sanga Collins
ID: 34149909
yes we thought of that to. we have 3 options for print servers. Novell, Linux cups and Server 2003. Cups and Novell we crossed off the list immediately. But with server 2003 we thought we could make it work.

When i log into the console as admin and look at the printers connected through TS sessions. If i check the properties of any of those printers, there is no option for duplex in the printer preferences or the advanced->default print options. But if the printer is connected locally there is:(
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Accepted Solution

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tstritof earned 1500 total points
ID: 34149944
Just to confirm - you have also tried this with printer connected locally to RDP client?

What driver name can you see in the properties of the RDP session printer? Is it the same as the driver name for the locally attached TS printer?
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LVL 18

Author Comment

by:Sanga Collins
ID: 34150256
sorry i got to this message late. The site i am testing on is closed for the day so i will pick it up first thing in the morning and try your suggestions.

Thanks
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LVL 18

Author Closing Comment

by:Sanga Collins
ID: 34236494
We found that hp printers connected locally could print double sided, but brother ptrs and kyocera could not. I think its a drivers issue but your suggestion has got us over this hurdle at least temporarily
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