KWHenderson
asked on
Outlook 2010 fails login to POP3/SMTP services on Server 2003
I have a windows 2003 server that I originally put online in 1999 for self education and to host my own website and email (POP3 and SMTP) services. I now provide the same services for half a dozen clients with individual domains. One client has just attempted to upgrade to Outlook 2010 and called for help when attempts to login failed. It appears that the problem occurs because Outlook 2010 uses the CAPA command in place of the AUTH command in its connection string.
Following are network traces that provide more information:
From Outlook 2010 making a connection attempt . . .
449 3.055000 MXSERVER MXCLIENT POP3 POP3:Response: +OK: Microsoft Windows POP3 Service Version 1.0 <846424703@banshee.corp.te chnologyto olbox.com> ready.
450 3.055000 MXCLIENT MXSERVER POP3 POP3:Command: CAPA
451 3.056000 MXSERVER MXCLIENT POP3 POP3:Response: -ERR, Error: Unacceptable command
452 3.056000 MXCLIENT MXSERVER POP3 POP3:Command: QUIT
From Outlook 2007 making a connection attempt . . .
2225 15.118164 MXSERVER MXCLIENT POP3 POP3:Response: +OK: Microsoft Windows POP3 Service Version 1.0 <846956359@banshee.corp.te chnologyto olbox.com> ready.
2229 15.210937 MXCLIENT MXSERVER POP3 POP3:Command: AUTH
2230 15.212890 MXSERVER MXCLIENT POP3 POP3:Response: +OK
2231 15.241211 MXCLIENT MXSERVER POP3 POP3:Command: AUTH NTLM
2232 15.243164 MXSERVER MXCLIENT POP3 POP3:Response: +OK
I am looking for a workaround to this problem. Can either Outlook or Server 2003 be configured to accommodate the other? Failing to find a workaround I may have to upgrade the services. I would welcome suggestions regarding alternatives.
Following are network traces that provide more information:
From Outlook 2010 making a connection attempt . . .
449 3.055000 MXSERVER MXCLIENT POP3 POP3:Response: +OK: Microsoft Windows POP3 Service Version 1.0 <846424703@banshee.corp.te
450 3.055000 MXCLIENT MXSERVER POP3 POP3:Command: CAPA
451 3.056000 MXSERVER MXCLIENT POP3 POP3:Response: -ERR, Error: Unacceptable command
452 3.056000 MXCLIENT MXSERVER POP3 POP3:Command: QUIT
From Outlook 2007 making a connection attempt . . .
2225 15.118164 MXSERVER MXCLIENT POP3 POP3:Response: +OK: Microsoft Windows POP3 Service Version 1.0 <846956359@banshee.corp.te
2229 15.210937 MXCLIENT MXSERVER POP3 POP3:Command: AUTH
2230 15.212890 MXSERVER MXCLIENT POP3 POP3:Response: +OK
2231 15.241211 MXCLIENT MXSERVER POP3 POP3:Command: AUTH NTLM
2232 15.243164 MXSERVER MXCLIENT POP3 POP3:Response: +OK
I am looking for a workaround to this problem. Can either Outlook or Server 2003 be configured to accommodate the other? Failing to find a workaround I may have to upgrade the services. I would welcome suggestions regarding alternatives.
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Thank you for respoinding. I had reveiwed the information at the links you provided prior to submitting to the Experts Exchange. In fact, the Jeremy Jameson page is where I found the network traces in my original posting. You have presented what I need to make a decision. I will move along to SSL or not support Outlook 2010.