Solved

Terminate multiple Exchange sessions by one user

Posted on 2010-11-16
8
1,564 Views
Last Modified: 2012-06-22
Greetings,

How do I terminate multiple Exchange sessions by one user without stopping the SMTP service?  I tried tcpview but no such luck in finding the user's ip address and pc information.  However other user show up correctly.  This same user cannot log on to Outlook because the user has exceeded the amount of connections to the Exchange Server.  Please provide a solution and guidance.

Thanks in advance for your help.

g000se
0
Comment
Question by:g000se
  • 5
  • 3
8 Comments
 
LVL 4

Expert Comment

by:PeterSinger
ID: 34150249
You cannot, you need to start and stop the SMTP service.  It is very quick and should not disrupt anything as the conenctions will just reset and try again.
0
 
LVL 11

Author Comment

by:g000se
ID: 34150539
Thanks for your quick response.

How does that fix the problem if the user cannot log on to Outlook, when Outlook is using MAPI to communicate to the Exchange server?  Thanks.
0
 
LVL 4

Expert Comment

by:PeterSinger
ID: 34150589
It does not fix the problem, it resets the SMTP session.

If you want to fix the issue, can I have some more information?

What version exchange and outlook?

Is the suer sending directly to SMTP as outlook should be doing the send and the user should not be directly connecting to SMTP.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 11

Author Comment

by:g000se
ID: 34150687
Windows 2003 Server sp 1- running Exchange 2003 Server sp2

Outlook 2007

The user is using Outlook to send emails.

0
 
LVL 11

Accepted Solution

by:
g000se earned 0 total points
ID: 34150696
The user is finally connected back to Outlook after the sessions to the Exchange server had timed out.
0
 
LVL 4

Expert Comment

by:PeterSinger
ID: 34150708
So let me understand, The user des not have an smtp connector in their email profile do they?  They just have the exchange connector for Outlook?

When outlook sends the email out for them it is not getting sent out, is that correct?
0
 
LVL 11

Author Comment

by:g000se
ID: 34169312
Just the Exchange connector for Outlook.

Outlook says- "user has exceeded the amount of connections to the Exchange Server"
0
 
LVL 11

Author Closing Comment

by:g000se
ID: 34272732
User is finally connected back to Outlook after the sessions to the Exchange server had timed out.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question