Internet Explorer Issue

Posted on 2010-11-16
Last Modified: 2012-05-10
We have one of our workstations running Windows XP Pro SP3.  As of today we can no longer browse the internet using IE, we keep getting "Page Cannot Be Displayed".  I am able to ping an external address ( and also an external DNS ( without error.  We scanned for viruses but none appeared.  We cant use Firefox because the Internet based software we are running cannot be used with firefox.

Anyone have any ideas?

Question by:mcgowray
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Accepted Solution

myhc earned 250 total points
ID: 34151173
You need to check your DNS records and Proxy settings

Expert Comment

ID: 34151186
So you an browse the internet with Firefox though?

DO you use a proxy?  have you checked internet settings to see if one is configured?  

Scanned for malware?  Give malwrebytes and combofix a run.

Tried resetting tcp?

does this problem occur for other use accounts on your workstation?  

Expert Comment

ID: 34151189
Try going to
This should load up google.  If so then it's DNS issue.

Author Closing Comment

ID: 34151198
The user had checked on the proxy setting.  Once we cleared it, the system worked.  Thanks

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenario:  You do full backups to a internal hard drive in either product (SBS or Server 2008).  All goes well for a very long time.  One day, backups begin to fail with a message that the disk is full.  Your disk contains many, many more backups th…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question