Solved

Internet Explorer Issue

Posted on 2010-11-16
4
643 Views
Last Modified: 2012-05-10
We have one of our workstations running Windows XP Pro SP3.  As of today we can no longer browse the internet using IE, we keep getting "Page Cannot Be Displayed".  I am able to ping an external address (4.2.2.2) and also an external DNS (Yahoo.com) without error.  We scanned for viruses but none appeared.  We cant use Firefox because the Internet based software we are running cannot be used with firefox.

Anyone have any ideas?

Thanks
0
Comment
Question by:mcgowray
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 7

Accepted Solution

by:
myhc earned 250 total points
ID: 34151173
You need to check your DNS records and Proxy settings
0
 
LVL 7

Expert Comment

by:njxbean
ID: 34151186
So you an browse the internet with Firefox though?

DO you use a proxy?  have you checked internet settings to see if one is configured?  

Scanned for malware?  Give malwrebytes and combofix a run.

Tried resetting tcp?

http://support.microsoft.com/kb/299357

does this problem occur for other use accounts on your workstation?  
0
 
LVL 7

Expert Comment

by:myhc
ID: 34151189
Try going to http://173.194.36.104
This should load up google.  If so then it's DNS issue.
0
 

Author Closing Comment

by:mcgowray
ID: 34151198
The user had checked on the proxy setting.  Once we cleared it, the system worked.  Thanks
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question