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PC won't boot after sysprep

Posted on 2010-11-16
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Last Modified: 2012-05-10
I built a Windows 7 image and forgot to disjoin the domain prior to running sysprep.  I realized my mistake and was going to boot winodws, disjoin and run sysprep again.  When Windows is loading I receive the following error:  

"The computer restarted unexpectedly or encountered an unexpected error.  Windows installation cannot proceed.  To install Windows, click "OK" to restart the computer, and then restart the installation."

As soon as you click "OK" the computer reboots and the same error occurs.

I tried to boot to the installation media to run a repair but I receive an error before it even boots.  The error is: 0xc00000e9 An unexpected I/O error has occurred.  

I have ran diagnostics on the drive and it appears to be good.  

Any help would be much appreciated, I really don't want to recreate the image again from scratch.  Thanks.

Justin
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Question by:hedria00
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4 Comments
 
LVL 23

Assisted Solution

by:Suliman Abu Kharroub
Suliman Abu Kharroub earned 250 total points
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safe mood ?
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LVL 9

Assisted Solution

by:ken2421
ken2421 earned 250 total points
ID: 34151788
hedria00,

The error message - An unexpected I/O error has occurred, Status: (0Xc00000e9) is a hardware error pertaining to your computer's BIOS. Basically it is telling you that the computer is not able to reliably communicate with the hard drive.

Go into the system bios and verify that the hard drive is enabled and appears. If available try another drive. It is likely either:

1 an error in the system bios
2 a failed drive
3 an failed motherboard controller

HTH
Ken

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Accepted Solution

by:
hedria00 earned 0 total points
ID: 34254043
I ended up finding the issue.  While booting the pc just prior to the error hit "Shift" + F10 and a command prompt will appear.  Type Regedit and then modify the the following registry entries:

HKLM\System\Setup

OOBEInProgress change value to 0
RestartSetup change value to 0
SetupPhase change value to 0
SetupType change value to 0
SystemSetupInProgress change value to 0

After the modification close regedit and restart the pc and it will boot into Windows.  Thanks for everyone's help.
1
 

Author Closing Comment

by:hedria00
ID: 34289926
I found the answer else where.
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