Exchange 2010 - Symantec Backup Exec 2010 incremental backup fails
Posted on 2010-11-17
We use an Exchange 2010 and Backup Exec 2010 R2 for backup. We deployed a weekly full, and a daily incremental backup. The weekly full works well, but the incremental fails, we get the following error message:
Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database. You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
I've checked the store, and found the follows:
Get-MailboxDatabase -status | Select Servername,Identity,Lastfullbackup
ServerName Identity LastFullBackup
---------- -------- --------------
BIXMAIL Mailbox Database 0314621290 2010.11.17. 4:07:57
BIXMAIL Archive Database BIXMAIL 2010.11.17. 4:07:57
And eventlog (at specified time):
Exchange VSS Writer (instance 12) has successfully prepared the database engine for a full or copy backup of database 'Archive Database BIXMAIL'.
It's very interresing, because Backup Exec did not make a full backup in that time, and we do not use any other local backup (for eg. Windows Backup).
This server is a dedicated Exchange server, without any 3rd application (except BackupExec agent).
Do you have any idea, how can we turn off this full backup?