SBS CALs

A few questions on SBS 2003 CALS:
1. I'm not sure if we have device or user CALs, anyway to find out?
2. Does each AD user that has a mailbox require a CAL in SBS 2003?
3. Are CALS concurrent, i.e. if a user (or device) isn't logged in to AD then their CAL is released?

I've got 30 CALS, there are 60 users with mailboxes (some users are just for administration i.e. noreply@ etc.

There are approx. 40 PC's that at some point have logged onto SBS.

My licence useage is showing a max. of 28 used out of 30.

Help most apprecited.
ITSMEPJBAsked:
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Steve MossConnect With a Mentor IT ConsultantCommented:
For any definitive answer on MS licensing, you really should ask MS directly. That said, this is my understanding:

1. SBS CALs are designated by *you* as device or user. You document how you assign them. SBS 2003 does not itself distinguish between user or device and, indeed, its usage counting is not reliable. As far as I understand it, each pack shoiuld be designated as all device or all user (e.g., if you buy a 5-CAL pack, all of those 5 should be designated as device or user, not a mix of both).

2. Normally, you should have user CALs. Then, one CAL is needed per actual human user (putting aside any notion that you may have non-human users!). Then, a user assigned a CAL can access email and other services from any computer (domain-connected or not, e.g., via OWA). Such a user can have multiple mailboxes within he single CAL. Device CALs are more appropriate for use in a factory environment, say, where a fixed number of computers are used by different shifts.

3. You are permitted two admin users without the need for CALs - all other users need a CAL.

4. CALs are not concurrent. You need one CAL per user (or device). You cannot re-allocate CALs between users as you see fit, but can reallocate a CAL for an employee that has left your employment, for instance.

The bottom line is that you are most likely under licensed, given your figures, but do please contact MS licensing to get the definitive answer. If you need new CALs, you will need to buy SBS 2008 CALS and, after receipt, call MS to have them downgraded (after which they will provide you with suitable 2003-compatible licence keys).
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ITSMEPJBAuthor Commented:
OK, thanks, that's a few things answered.

Re-allocating a CAL means deleting user/computer from AD?

So any user created in AD requires a CAL?
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Steve MossIT ConsultantCommented:
No, with SBS 2003 you don't need to delete any users or computers from AD. It's not AD users who require CALs, but actual users. One actual person could have multiple AD user accounts, and will still only need one user CAL. 'tis not the same with SBS 2008, though...
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