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Entries in Public folders do not show up in Address Book

Posted on 2010-11-17
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Last Modified: 2012-06-21
We can add contacts to public shared contacts folders but some names are not showing up in the address book as a recipient for sending email.
Ideas on how to resolve this would be appreciated.
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Question by:Nelbert63
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Author Comment

by:Nelbert63
ID: 34153837
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Expert Comment

by:jfletchster
ID: 34153874
Please provide outlook and exchange verions.
Are the errors occuring on the same client or on different clients, is there any combo that works. Are the contacts being added manually or they being generated from an import or a mix?
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Author Comment

by:Nelbert63
ID: 34153994
We are running Exchange 2010 (recently migrated from Exchange 2003) and Outlook 2007 on all PC.
Problem occurs on all client PCs with contacts that have been added manuallly to public contacts. All contacts are visable within the public folder but not available in address book.
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Expert Comment

by:jfletchster
ID: 34154055
Have you added the PF to the address book list ?
Right Click the Folder, Properties, Outlook Address Book, Tick 'Show this folder as an e-mail Address Book'
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Accepted Solution

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Nelbert63 earned 0 total points
ID: 34154166
Just found problem, entries that were not showing up in Outlook did not have email address listed on contact. Adding address solved issue.
Sorry for being dim and missing this.
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Author Closing Comment

by:Nelbert63
ID: 34186329
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