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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 260
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Entries in Public folders do not show up in Address Book

We can add contacts to public shared contacts folders but some names are not showing up in the address book as a recipient for sending email.
Ideas on how to resolve this would be appreciated.
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Nelbert63
Asked:
Nelbert63
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1 Solution
 
Nelbert63Author Commented:
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jfletchsterIT ManagerCommented:
Please provide outlook and exchange verions.
Are the errors occuring on the same client or on different clients, is there any combo that works. Are the contacts being added manually or they being generated from an import or a mix?
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Nelbert63Author Commented:
We are running Exchange 2010 (recently migrated from Exchange 2003) and Outlook 2007 on all PC.
Problem occurs on all client PCs with contacts that have been added manuallly to public contacts. All contacts are visable within the public folder but not available in address book.
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jfletchsterIT ManagerCommented:
Have you added the PF to the address book list ?
Right Click the Folder, Properties, Outlook Address Book, Tick 'Show this folder as an e-mail Address Book'
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Nelbert63Author Commented:
Just found problem, entries that were not showing up in Outlook did not have email address listed on contact. Adding address solved issue.
Sorry for being dim and missing this.
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Nelbert63Author Commented:
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