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Microsoft Word 2010 file block won't let me edit anything

I'm at my wits end here so hopefully someone can be of help.

ANY document I open that was made as a .doc or .docx I cannot save. It tells me the file type is blocked. Why would a .docx be blocked??

Microsoft really messed up with this version of office. It's given me nothing but trouble. I can't open sharepoint files AT ALL because of it and now I can't even save my own documents after editing them because they block .doc and .docx files from 2007?? I don't get it!

Anyway, I did what their error says and went into the trust center.. several times now. and told it to let me open anything and everything.. hasn't bade one single bit of difference.

Any suggestions? I can't understand why this is a problem.. Why would they release software that can't edit files that are only 1 version old and share the same file type??
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JataGA
Asked:
JataGA
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1 Solution
 
Kyle AbrahamsSenior .Net DeveloperCommented:
http://www.itechtalk.com/thread9071.html

Don't reset the defaults, but it looks like the trust center allows you to edit/save.
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JataGAAuthor Commented:
My file block settings are all checked. Restoring defaults and/or rechecking them all has made no difference.

I'm considering re-installing office.

this is a windows 7 professional computer. office 2010 X64 along with the os.

SURELY this isn't normal behavior. I cannot deploy this to my users in this state.
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Kyle AbrahamsSenior .Net DeveloperCommented:
Worth a shot.  Do you have any other offices installed?  I also know sometimes the normal.dot can be corrupted depending on the software you have installed on your machine.

http://www.officearticles.com/word/about_normal_dot_in_microsoft_word.htm
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JataGAAuthor Commented:
Nope, this is the only one. We are testing it for deployment so I'm the only person in the company with it. Everyone else uses 2007.

I get "compatibility mode" from .docx files from 2007.


I can try the old delete the normal.dot trick, see if that helps.
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Kyle AbrahamsSenior .Net DeveloperCommented:
Sounds like a file associate problem.  Do you have the office converters?

  Try open with and selecting office 2010.

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JataGAAuthor Commented:
The problem still persists. Even after deleting the normal.dotm files and re-generating them.  the error
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Kyle AbrahamsSenior .Net DeveloperCommented:
Did you try the file associations and/or uninstalling any converters you might have?
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JataGAAuthor Commented:
Yes, file association was checked, I even browsed out to the exe just to make sure.

I don't have any converters really. I had adobe pdf but I unisntalled that and then updated to 9.0 tot ry to get the document I had edited out in SOME way.. it didn't change the behavior. I may just re-install it when I have time. This doesn't look well for this product in our company.
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JataGAAuthor Commented:
I uninstalled and re-installed the product, now the activation key will no longer work.

I am uninstalling this product, returning to office 2007, and not using it again.
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Kyle AbrahamsSenior .Net DeveloperCommented:
would call Microsoft.  That key might have been just a 90 day trial and afterwards wouldn't let you save.  
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JataGAAuthor Commented:
We are actively buying Office 2010 licenses, we have about a dozen or so and they all use the same key.. yet that same key only works 1 time.. ever.

junk software.

What an embarrassing waste of time it has been to have to deal with this. Unable to open sharepoint files, unable to save it's own files that it created.. We will be skipping this version of microsoft office in my network.

thank you so much for the help ged325. I'll consider this solved.. calling microsoft would be the next level to escalate this to and I am unwilling to do it.. so.. there's nothing more to do here.
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Kyle AbrahamsSenior .Net DeveloperCommented:
Very good.  Sorry it didn't work out.
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