SussexAdminTech
asked on
Office 2010 Locking Up
We are using Office 2010 32-bit. It's installed on both Windows XP Pro 32-bit and Vista Business 32-bit.
When they are trying to save a document or even just close out of any Office 2010 program it locks up
and goes to not responding and they lose the work they did.
Any thoughts or suggestions?
When they are trying to save a document or even just close out of any Office 2010 program it locks up
and goes to not responding and they lose the work they did.
Any thoughts or suggestions?
ASKER
Most of the time they are saving it to a network share and it happening to just about every user. It only seems to be happening with just the Office 2010 people.
What do you mean by the share depth is too deep?
The virus protection is the same on both PC and server. The connectivity is fine between the PC and server we have checked that.
What do you mean by the share depth is too deep?
The virus protection is the same on both PC and server. The connectivity is fine between the PC and server we have checked that.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I am going to make an assumption based on what I have read, all users are experiencing this and are attempting to save on an existing network share, that never encountered any problems.
Could be several things then.
The share depth is too deep.
Antivirus on both the server and the workstation conflicting
Network connectivity is intermittent.