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Word was unable to open the datasource

Posted on 2010-11-17
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Last Modified: 2012-05-10
Hi Experts,

I've got a VERY odd problem.   I'm getting the error "Word was unable to open the data source" in Word 2007 whilst trying to perform a mailmerge.

I have tried using CSV, TXT and XLSX files as the datasource.    The process works the first time after the data files are created but then seem to corrupt in some way and won't run again.

The whole merge runs fine on other computers - and even on a virtualised copy of the computer that isn't working!

Any ideas?
Norb.
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Question by:Norbert2000
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Assisted Solution

by:jrwilliamson
jrwilliamson earned 250 total points
ID: 34156598
A simple test to ensure that it isn't simply all mail merge data sources
that fail would be to copy/paste your Excel table into a Word document, save
and close, then try to use that as the data source. Or just create a small
table in an empty Word document with a row containing column headers and a
few rows of data, and try to use that.
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Expert Comment

by:BigBadWolf_000
ID: 34156665
See this link...Scroll to Word 2007
http://support.microsoft.com/kb/888697
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Expert Comment

by:BigBadWolf_000
ID: 34156705
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Accepted Solution

by:
Norbert2000 earned 0 total points
ID: 34165671
Thanks Guys,

I still don't understand this but a reinstall has fixed it.    A long painful solution but sometimes still the only way!

Norb.
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Author Closing Comment

by:Norbert2000
ID: 34194971
I'd already been through the links suggested.   The table did confirm it only happened on that machine - but obviously doesn't fix the issue!

Thanks anyway.  :)
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