wefalk
asked on
USB ports dead, System using 100% CPU
I have a Compaq desktop running XP MCE that exhibits the following behavior
1) "System" uses 100% of the cpu even while ide, Used Process Explorer.
2) The USB ports go dead when in Windows. For example, a usb optical mouse will light up during boot, but once Windows starts running, the USB goes dark and no light on the mouse
I've tried the following:
Found and removed 30+ viruses (yes, it belongs to a teenager) using NIS 2011, ComboFix, and Housecall.
Ran sfc /scannow
Un-installed and re-installed the USB drivers
Any suggestions? Could it be a rogue device driver?
Thanks!
1) "System" uses 100% of the cpu even while ide, Used Process Explorer.
2) The USB ports go dead when in Windows. For example, a usb optical mouse will light up during boot, but once Windows starts running, the USB goes dark and no light on the mouse
I've tried the following:
Found and removed 30+ viruses (yes, it belongs to a teenager) using NIS 2011, ComboFix, and Housecall.
Ran sfc /scannow
Un-installed and re-installed the USB drivers
Any suggestions? Could it be a rogue device driver?
Thanks!
CPU can be many things. More info is needed such as program or process.
The USB drives ussually can be fixed by going into "Device Manager" and expand "Universal Serial Bus Controllers" and uninstalling the "Univeral Host Controller" items. Then reboot.
The USB drives ussually can be fixed by going into "Device Manager" and expand "Universal Serial Bus Controllers" and uninstalling the "Univeral Host Controller" items. Then reboot.
SOLUTION
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Please post the Threads tab (of SYSTEM) from Process Explorer, and also double click the highest module eating the CPU, and post the contents of the Call Stack..... Should give some insight.....
You very well could have a problem with a Non Plug and Play service/driver, not visible in the services.
You could do an export on the services if youd like..... Might be able to spot something obvious.....
Copy the lines below into a cmd prompt, and paste the results from the text file.....
You very well could have a problem with a Non Plug and Play service/driver, not visible in the services.
You could do an export on the services if youd like..... Might be able to spot something obvious.....
Copy the lines below into a cmd prompt, and paste the results from the text file.....
reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services" >services.txt
notepad services.txt
echo.
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for all the great info. I was unaware of the threads feature in Process Exporer.
The culprit is usbport.sys. When I suspended it, the computer became responsive again.
Next question is how do I get a "correct" usbport.sys into my system? I did a search and found half a dozen different files and am not sure which is the file to be replaced.
Thanks again!
The culprit is usbport.sys. When I suspended it, the computer became responsive again.
Next question is how do I get a "correct" usbport.sys into my system? I did a search and found half a dozen different files and am not sure which is the file to be replaced.
Thanks again!
ASKER
The following are the results of the registry query as suggested by johnb6767.
! REG.EXE VERSION 3.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NET CLR Data
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NET CLR Networking
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NET CLR Networking 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NET Data Provider for Oracle
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NET Data Provider for SqlServer
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\.NETFramework
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\61883
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Abiosdsk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\abp480n5
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ACPI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ACPIEC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AdobeActiveFileMonitor
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\adpu160m
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\aec
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AFD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AgereModemAudio
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AgereSoftModem
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Aha154x
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\aic78u2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\aic78xx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ALCXWDM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Alerter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ALG
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AliIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AmdK8
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\amsint
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Apple Mobile Device
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AppMgmt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\aracpi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\arhidfltr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\arkbcfltr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\armoucfltr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Arp1394
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ARPolicy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ARSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\asc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\asc3350p
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\asc3550
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ASP.NET
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ASP.NET_1.1.4322
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ASP.NET_2.0.50727
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\aspnet_state
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AsyncMac
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\atapi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Atdisk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ati HotKey Poller
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ATI Smart
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ati2mtag
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Atierecord
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Atmarpc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AudioSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\audstub
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Avc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AVCSTRM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BattC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Beep
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BHDrvx86
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Bonjour Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\catchme
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\cbidf2k
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CCDECODE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\cd20xrnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Cdaudio
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Cdfs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Cdrom
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Changer
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CiSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ClipSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\clr_optimization_v2.0.50727_32
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\clr_optimization_v4.0.30319_32
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CmdIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\COMSysApp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ContentFilter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ContentIndex
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Cpqarray
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CryptSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dac2w2k
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dac960nt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DcomLaunch
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Disk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dmadmin
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dmboot
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dmio
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dmload
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dmserver
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DMusic
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dnscache
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dot3svc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\dpti2o
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\drmkaud
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DrvAgent32
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\EapHost
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eeCtrl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ehRecvr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ehSched
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\EraserUtilRebootDrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ERSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Eventlog
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\EventSystem
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Fastfat
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FastUserSwitchingCompatibility
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Fdc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Fips
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FLEXnet Licensing Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Flpydisk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FontCache3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Fs_Rec
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ftdisk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ftsata2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GEARAspiWDM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Gpc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\helpsvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidServ
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidUsb
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\hkmsvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\hpn
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HPZid412
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HPZipr12
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HPZius12
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTPFilter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\i2omgmt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\i2omp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\i8042prt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStor
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IDriverT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\idsvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IDSxpx86
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Imapi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ImapiService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\inetaccs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ini910u
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Inport
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IntelIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\intelppm
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ip6Fw
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IpFilterDriver
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IpInIp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IpNat
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iPod Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IPSec
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IRENUM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ISAPISearch
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\isapnp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\JavaQuickStarterService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Kbdclass
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\kbdhid
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\kmixer
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\KSecDD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\lanmanserver
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\lanmanworkstation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\lbrtfdc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ldap
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LicenseService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LightScribeService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LmHosts
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LMIGuardianSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LMIInfo
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LMIMaint
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\lmimirr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LogMeIn
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MBAMProtector
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MBAMService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\McrdSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MDM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Messenger
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MHN
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MHNDRV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mnmdd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mnmsrvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Modem
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Mouclass
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MountMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mraid35x
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MRxDAV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MRxSmb
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSDTC Bridge 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSDTC Bridge 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Msfs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSIServer
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSKSSRV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSPCLOCK
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSPQM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mssmbios
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSTAPE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSTEE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Mup
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NABTSFEC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\napagent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NDIS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NdisIP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NdisTapi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ndisuio
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NdisWan
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NDProxy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetDDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetDDEdsdm
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Netlogon
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Netman
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetTcpPortSharing
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NIC1394
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NIS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Nla
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Npfs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ntfs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NtLmSsp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NtmsSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Null
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NWCWorkstation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NwlnkFlt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NwlnkFwd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NwlnkIpx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NwlnkNb
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NwlnkSpx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NWRDR
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ohci1394
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ose
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Outlook
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Parport
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PartMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ParVdm
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PCI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PCIDump
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PCIIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Pcmcia
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PDCOMP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PDFRAME
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PDRELI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PDRFRAME
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\perc2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\perc2hib
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfDisk
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfNet
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfOS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfProc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PhotoshopElementsDeviceConnect
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PlugPlay
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Pml Driver HPZ12
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PolicyAgent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PptpMiniport
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Processor
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ProtectedStorage
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ps2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PSched
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ptilink
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PxHelp20
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ql1080
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ql10wnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ql12160
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ql1240
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ql1280
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasAcd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasAuto
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Rasl2tp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasMan
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasPppoe
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Raspti
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Rdbss
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RDPCDD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RDPDD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\rdpdr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RDPNP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RDPWD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RDSessMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\redbook
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RemoteAccess
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RemoteRegistry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RpcLocator
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RpcSs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RSVP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RTL8023xp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\rtl8139
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SamSs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SASDIFSV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SASKUTIL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SCardSvr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Schedule
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ScsiPort
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SDVC05
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Secdrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\seclogon
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SENS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Serial
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelEndpoint 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelEndpoint 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelOperation 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelOperation 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelService 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ServiceModelService 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Sfloppy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ShellHWDetection
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Simbad
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SLIP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SMSvcHost 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SMSvcHost 4.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Sparrow
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\splitter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Spooler
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\srservice
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSPX
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Srv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SSDPSRV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\stisvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\streamip
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swenum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swmidi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SwPrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swwd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Symantec Core LC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\symc810
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\symc8xx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymDS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEFA
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymIRON
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\symlcbrd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SYMTDI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sym_hi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sym_u3
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sysaudio
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SysmonLog
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TapiSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TDPIPE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TDTCP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TermDD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TermService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Themes
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TlntSvr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TosIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TrkWks
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TSDDD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Udfs
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ultra
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\UnlockerDriver5
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Update
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\upnphost
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\UPS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usb
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\USBAAPL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbccgp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbehci
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbhub
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbohci
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbprint
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbscan
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbstor
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbuhci
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VgaSave
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ViaIde
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Viewpoint Manager Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VolSnap
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\W32Time
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\W3SVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wanarp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wanatw
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WDICA
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wdmaud
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Windows Workflow Foundation 3.0.0.0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winmgmt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinRM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinSock2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinTrust
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WmdmPmSN
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wmi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WmiApRpl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WmiApSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WMPNetworkSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WPFFontCache_v0400
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WS2IFSL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wscsvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WSTCODEC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WudfPf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WudfRd
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WudfSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WZCSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\xmlprov
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{220717A0-092A-4042-839B-5A321D80F54C}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{877A1614-3D7B-4260-8470-86D1F2623257}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{892900FC-9814-4488-99C0-81491C1EE93D}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B22EDD7F-306D-4A1A-81C8-FD8502F81842}
ASKER
When I go to the device manager and try to either disable or uninstall the drivers for the USB-related devices, the device manager hangs...
Not sure of your comfort level with some advanced type fun stuff......
Manually remove a Hardware Device and its Drivers from Windows
https://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/A_852-Manually-remove-a-Hardware-Device-and-its-Drivers-from-Windows.html
Have a looksee over this article, and if you feel like attemptiong, we can assist.....
Manually remove a Hardware Device and its Drivers from Windows
https://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/A_852-Manually-remove-a-Hardware-Device-and-its-Drivers-from-Windows.html
Have a looksee over this article, and if you feel like attemptiong, we can assist.....
ASKER
The recommended virus and malware scanners found and fixed some additional issues. In the end usbport.sys uses 100% of the CPU. Even re-installing to a new hard drive caused the same issue. It appears the USB ports on the motherboard are hosed.
The easy fix may be a clean Windows install.