Solved

Outlook users Folders disappearing

Posted on 2010-11-17
3
384 Views
Last Modified: 2012-05-10
I have users, over several different networks, several different domains, having similar issues. The complaint is that while using Outlook 2007, Folder Text, sometimes entire folders, sometimes Emails within folders disappear. On Workstation Restart, things go back to Normal, for a while, maybe minutes, maybe hours.. Text becomes Garbled also in some instances.
I have done a rootkit scan of the server using GMER, found a bug and removed it.
Malwarebytes finds nothing.On server or workstations.
One server had Database size problem, I increased size once before to 40 GB, Now set at 65 GB MAX.
Also increased IRP StackSize  in registry on Servers and some PC's, complaining of Server Resource Errors while attempting to access network resources.

I have installed Avira Small business suite(After removing Symantec Endpoint).

None of this has worked. Could it be the Exchange database? Is there a way to defragment, or run some maintenance on it? Is it too big for SBS?

Thank you for any help you can give.

chris
0
Comment
Question by:chrismaksimik
3 Comments
 
LVL 8

Assisted Solution

by:rr1968
rr1968 earned 250 total points
ID: 34156970
If the database is corrupt or has issues, then Defrag wouldn't help.
You may have to run repair and integrity tools (ISinteg) to clean the database
0
 
LVL 66

Accepted Solution

by:
johnb6767 earned 250 total points
ID: 34157666
Are they running Cached Exchange Mode? If so, delete one of the problem OSTs, and allow it to rebuild, or disable CEM for testing. Synch problems are common if the OST is shot..... Might explain the missing data.....
0
 

Author Comment

by:chrismaksimik
ID: 34185067
I utilized both suggestions, The problems disappeared. Dont know if it was one or the other, I had to do them both as customer becoming impatient. Thank you very much.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question