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HP LaserJet M3027 MFP Series printer printing with creases in paper

Posted on 2010-11-17
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Last Modified: 2012-05-10
Ok weird question here. I've ruled out all obvious possibilities but looking for some others.

I have an HP HP LaserJet M3027 MFP Series network printer that is printing out every so often each print job be it 5 pages 10 pages or more.

Some pages are coming would with a crease fold down one side. Not all print jobs are doing this.

I looked for the obvious something jammed in printer. nothing.
Cleaned out with air can.

It still seems to do this.

Could it be the toner ?

I replaced the toner with a bran new one just now. waiting to see if that is the issue.
The one that was in there wasn't only but maybe 1 or 2 weeks old.

I did however notice on one of my print jobs I sent there. Ink power link splotches on one side but that wasn't with all print jobs.

Any ideas anyone?

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Question by:sobeservices2
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by:dacasey
ID: 34157484
If its got a high page count I would look at a maintenance kit.  

Shot in the dark...


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Accepted Solution

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JohnnyCanuck earned 500 total points
ID: 34157491
This is usually caused by debris somewhere in the paper path or a problematic fuser.  Since you already cleared any debris I suspect you need to replace the fuser.
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Author Comment

by:sobeservices2
ID: 34157532
dacasey

87000 page count

?????????????
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Author Comment

by:sobeservices2
ID: 34157550
JohnnyCanuck

Is it expensive to replace the fuser?
The device is not that old but has a page count of 87,000
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Assisted Solution

by:JohnnyCanuck
JohnnyCanuck earned 500 total points
ID: 34160215
Yes the fuser is fairly expensive, anywhere from $150.00 to $300.00, though at the higher end you'll get more than just a fuser.  At 87000 pages you should replace the fuser anyway - probably should change it at 50000-60000.
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Author Comment

by:sobeservices2
ID: 34160221
Higher what else would I get?
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Assisted Solution

by:JohnnyCanuck
JohnnyCanuck earned 500 total points
ID: 34160787
You would get the fuser and a maintenance kit which includes stuff like rollers and separation pads.  Here is an example.

http://www.printertechs.com/maintkits/ljP3005kit.php
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Author Comment

by:sobeservices2
ID: 34161031
Is this common to replace stuff like this ? is it hard? are directions easy?
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Expert Comment

by:JohnnyCanuck
ID: 34161093
Yes its common to do this maintenance.  Yes it can be hard without experience.  You would probably need the service manual if you wanted to attempt this yourself.
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Author Comment

by:sobeservices2
ID: 34161127
ok has to be a first time . no other way to learn. might as well give it a shot . right now seeing if it was the ink. if it's not that will look into a fuzer just wanted to rule out things before I go dumping money on an already tight budget.
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Assisted Solution

by:JohnnyCanuck
JohnnyCanuck earned 500 total points
ID: 34162182
Here's a link to the service manual if you want to try it.

http://www.scribd.com/doc/37420556/HP-LaserJet-M3027-M3035-MFP-Service-Manual-17921K
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Author Comment

by:sobeservices2
ID: 34184002
I will be awarding points soon posting this so it does not close
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Author Comment

by:sobeservices2
ID: 34184752
I just ordered a fuser maintance kit for about $200 HP part.

Good price I think. Hope now I can install it.
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Author Comment

by:sobeservices2
ID: 34200920
I just installed it and now its making a louder then usual noise not sure whats up with it now.

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